Butler Manager
Butler Manager
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Job Description
We are seeking an exceptional Butler Manager to join our prestigious hotel in Udaipur India. As the Butler Manager you will lead a team of highly skilled butlers ensuring the delivery of world-class service to our discerning guests. This role requires a consummate professional with a keen eye for detail and a passion for exceeding customer expectations.
- Oversee and manage the butler team ensuring the highest standards of service are consistently met
- Develop and implement training programs to enhance the skills and knowledge of the butler staff
- Coordinate with other departments to ensure seamless guest experiences
- Personally attend to VIP guests and handle special requests
- Manage butler schedules and assignments to optimize service delivery
- Conduct regular performance evaluations and provide constructive feedback to team members
- Ensure compliance with all safety and emergency procedures
- Maintain accurate records of guest preferences and special requirements
- Implement innovative service initiatives to enhance guest satisfaction
- Monitor and manage inventory of butler supplies and equipment
- Act as a liaison between guests and other hotel departments to resolve any issues promptly
- Uphold the hotels standards of etiquette grooming and professional conduct
Create magic moments for guests by anticipating their needs and delivering proactive personalized service
Qualifications :
- Bachelors degree in Hospitality Management or related field; degree from a School for Tourism & Hotel Management preferred
- Minimum of 5 years of experience in luxury hospitality with at least 2 years in a managerial role
- Proven track record of managing and mentoring a team of butlers
- Exceptional interpersonal and communication skills with the ability to interact effectively with guests staff and management
- Fluency in English; knowledge of additional languages is a significant asset
- Extensive knowledge of high-end hospitality etiquette and protocols
- Strong leadership skills with the ability to motivate and inspire team members
- Excellent problem-solving abilities and decision-making skills
- Proficiency in Microsoft Office suite and property management systems
- Ability to work efficiently in a fast-paced dynamic environment
- Flexibility to work varied hours including nights weekends and holidays
- Physical stamina to stand for extended periods and move around the property
- Impeccable grooming and professional presentation
- Familiarity with local culture and customs of Udaipur and surrounding regions
- Knowledge of first aid and emergency procedures
- Ability to maintain confidentiality and handle sensitive information with discretion
Additional Information :
- An opportunity to be with worlds preferred hospitality company
- Captivating and rewarding experience working alongside passionate professionals
- Range of exclusive Heartist Benefits
- Develop your talent through learning programs by Academy Accor.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
