Infosys is seeking We are looking for an experienced Adobe Experience Platform (AEP) & Customer Data Platform (CDP) Specialist to lead data-driven personalization customer segmentation and omni-channel marketing strategies. The ideal candidate will leverage AEP and CDP to unify analyze and activate customer data for enhanced engagement and business impact. In the role of Technology Lead you will be a technology professional adding value to a gamut of Software Development lifecycle stages. You will create detailed design artifacts like program specifications test plans; and independently develop and review code and contribute to the go-live plan. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients business needs. You will be part of a learning culture where teamwork and collaboration are encouraged excellence is rewarded and diversity is respected and valued.
This position is based out of Dallas TX. This position may require re-location and or travel to project location.
Qualifications
Basic
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
5 years of experience in AEP CDP and data-driven customer engagement
Required Skills & Qualifications
- 5 years of experience in AEP CDP and data-driven customer engagement.
- Strong understanding of data modeling identity resolution and audience segmentation.
- Experience with Adobe Real-Time CDP Customer AI Journey Optimizer and Experience Edge.
- Proficiency in SQL ETL processes and API integrations.
- Hands-on experience with tag management data pipelines and cloud platforms (AWS/GCP/Azure).
- Ability to collaborate with cross-functional teams to execute personalization and marketing strategies.
Good to Have
- Experience with Adobe Analytics Adobe Campaign and AI-driven customer engagement.
- Knowledge of privacy regulations (GDPR CCPA) and secure data handling.
- Exposure to predictive modeling customer retention strategies and advanced segmentation techniques.
Key Responsibilities
- Design implement and manage Adobe Experience Platform (AEP) & Customer Data Platform (CDP) solutions.
- Lead data ingestion transformation and activation across multiple channels.
- Develop and manage customer profiles to enable real-time personalization.
- Collaborate with marketing analytics and product teams to orchestrate customer journeys using AI-driven insights.
- Optimize identity resolution strategies for unified customer views.
- Ensure data governance compliance and security in platform usage.
- Analyze user behavior segmentation performance and campaign results to drive improvements.
- Stay up to date with advancements in Adobe Experience Cloud and AI-driven marketing.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face. Travel may be required as per the job requirements.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.