The Kitchen Shift Leader is responsible for running the restaurant treating it like it is his/her own with a focus on stewardship and daily improvement for himself/herself as well as the team. The Shift Supervisor may be responsible for opening closing or working any shifts between but is ultimately the driver of the shift to ensure the best possible guest experience. A Shift Supervisor coaches encourages holds others accountable communicates goals and performance standards and helps breed a culture of positivity and high-performance.
Job Responsibilities:
- Lead with an attitude of integrity humility and service one of empowering others and working for the best interest of the team members and guests.
- Be a leader and driver of Chick-fil-As Business Vision and Strategy
- Ensure a top-of-mind mentality for Our Purpose To glorify God by being a faithful steward of all that is entrusted to us and To have a positive influence on all who come in contact with Chick-fil-A.
- Know our Operating System: an organizing framework that connects how we think plan and act to direct the entire business
- Brand Strategy-driver
- Always leave your area and the restaurant as a whole better than you found it and require others to do the same remembering and reminding others when necessary that we are a team
- Combine critical thinking and practical leadership to create a culture of innovation
- Contribute to the team environment within our leadership structure: problem solve contribute to the group and invest in the overall success of our business
- Always think of ways to reach the next level having the Were good but what can we do to be great mindset teaching others within the restaurant to think the same way via coaching conversations
- Enthusiastically and passionately lead the team
Specific Duties:
- Be a lead executer of Speed of Service.
- Ensure the team is consistently following LEAN procedures to ensure the fastest yet freshest product for the guest.
- Complete daily Jolt checklist walkthroughs RQAs opening/closing checklists and ensure completion of cleaning checklists etc.
- Ensure Layouts are done prior to the beginning of shifts also ensuring aces are in places and all needed coverage is present
- Ensure best-in-the-industry safety and security standards
Required Experience:
Manager