Ward Clerk, PMU (204349)
Ward Clerk, PMU (204349)
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Job Description
Company:IWK Health
Req ID: 204349
Department/Program: Pediatric Medical Unit Childrens Medical Care
Location:Halifax
Type of Employment: PermanentHourly PT (50%FTE) x 1position(s)
Start Date: ASAP
Union Status:NSGEU Off&Cler Admin Professionals Bargaining Unit
Compensation: $23.3519 - $25.3918/hour
Closing Date: 16 June 2025 (Applications are accepted until 23:59 Atlantic Time)
IWK Health is a respected academic health sciences centre located in Halifax Nova Scotia providing tertiary and primary care for two million children youth adults and families each year across the Atlantic region. We have a team of approximately 4000 employees physicians volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each others talent and celebrate our successes. We collaborate in modern facilities or virtually from home align our work to our values and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients families and communities and are grateful for the generous donor support we receive.
Promoting an anti-racist environment and calling out discrimination as we work and provide care is important to us. We are located in Mikmaki the unceded and ancestral territory of the Mikmaq people. Working in Mikmaki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia and more than 50 historic African Nova Scotian communities who also have a long deep and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportion of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination but we have more work to do to build that trust acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous Black/African Nova Scotians Persons of Colour Immigrants/Newcomers Persons with Disabilities and 2SLGBTQIA to apply to support our goal for our workforce to be representative of the patients families and communities that we care for at all job levels.
The Opportunity
Reporting to the Manager Inpatient and Ambulatory Medical Care under the supervision of the Clinical Leader the Ward Clerk performs a variety of reception and clerical duties required for the efficient operation of the Pediatric Medical Unit. The Ward Clerk interacts with colleagues patients families students and the public in a respectful and collaborative manner in keeping with principles of family-centered care and Health Centre standards to meet the needs of women children youth and their families.
Responsibilities include but are not limited to:
- Answering phone calls relaying messages and referral calls with follow-up as appropriate
- Providing direction to patients family members and others as required
- Processing incoming/outgoing mail
- Entering data accurately and in a timely manner
- Delivers specimens to the lab as required
- Enacting transport functions
- Ordering and maintaining supplies
- Computer order entry of lab tests diagnostic tests etc.
- Other duties as required
Hours of Work
TBD - Evenings
Your Qualifications
Minimum High School Diploma or GED required.
Completion of a recognized Secretarial or Office Administration Diploma Program is preferred.
Previous experience in a similar role preferred.
Demonstrated accurate keyboarding and data entry skills required.
Working knowledge of Meditech (e.g. PCI Order entry) required.
Demonstrated proficiency with Windows MS Office Suite (Outlook Word Excel Access etc) required.
Demonstrated excellent organization skills strong communication and interpersonal skills required.
Demonstrated strong time management multi-tasking and problem-solving skills required.
Demonstrated ability to prioritize workload required.
Demonstrated initiative; self-motivated and able to work with minimal supervision/direction required.
Demonstrated high regard for quality accuracy and attention to detail required.
Demonstrated ability to work well with others and in an interprofessional team environment is required.
Demonstrated flexibility to meet workload demands required.
Knowledge of medical terminology preferred.
Working knowledge of office equipment (e.g. fax machine photocopier scanner etc.) preferred.
Demonstrated strong customer service skills preferred.
Knowledge of Access Passport MedWorxx and SharePoint is an asset.
Knowledge of Family Centred Care is an asset.
Competencies in other languages are an asset.
Thank you for your interest in IWK Health.
Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions bargaining units or employment status are advised to seek clarification regarding their seniority benefits and vacation entitlement and/or usage prior to accepting the position.
An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.
If you are an employee ofIWK Health please apply through the internal careers page to ensure you are flagged as an internal applicant.
Employment Type
Full-Time
