Temporary American Family Insurance - Customer Service Representative
Temporary American Family Insurance - Customer Service Representative
Posted on :
08-06-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Position: Temporary AMFAM Customer Service Representative
Location: Blaine MN
Location: Blaine MN
Are you a positive motivated individual looking to join a top-performing team Whiting & Associates of American Family Insurance is seeking a dynamic Licensed Customer Service Representative with American Family Insurance experience to provide exceptional service to our valued customers.
Why Join Us
At Whiting & Associates we are passionate about people and protecting their dreams. We specialize in auto home life commercial and farm insurance and have been recognized for excellence in customer service and sales. We are expanding our outstanding team and want you to be a part of our success story!
What We Offer:
Competitive Compensation: Base hourly is $20 to $25 hourly Bonus opportunities
Career Growth: Possibility to turn into full time permanent position and clear career paths with opportunities to advance to Service Manager or Agency Operations Manager
Work-Life Balance: Monday through Thursday: 8:30 AM to 5:15 PM Friday: 8:30 AM to 4:30 PM
Key Responsibilities:
Service-Related:
Deliver personalized professional customer service experiences by building trust and developing strong customer relationships.
Respond to customer inquiries regarding coverages billing claims or products following established agency processes and procedures.
Drive customer satisfaction by adhering to American Star best practices: Personal Insurance Review rate revision notification and claims process.
Process changes to existing accounts and policies.
Assist customers with claims by directing them to the appropriate Claims Department contacts and resources and follow up to ensure customer needs are addressed.
Sales-Related:
Participate in reviews of existing coverages and advise customers regarding policy options.
Estimate and quote policy premiums in compliance with underwriting guidelines.
Identify cross-selling opportunities during customer interactions and take appropriate action.
Contact appropriate business partners for guidance when needed.
Required Skills & Traits:
Consistently maintain a positive upbeat attitude
Outstanding at follow-up
Excellent communication skills: Phone Written Interpersonal
Ability to prioritize and transition between tasks quickly and efficiently.
Coachable accountable and possess a strong work ethic.
Ability to produce a high volume of quality work and learn quickly.
Education & Experience:
High School Diploma required
Associate or bachelors Degree preferred but not required
Property & Casualty licenses are required for this temp position
Be prepared to discuss which of these paths feels like the best fit for you and why during the interview process.
How to Apply: If you are ready to join a passionate team and make a difference please e-mail your resume to .
Apply here: Agency Facebook
Compensation: $20.00 - $25.00 per hour
YOUR FUTURE as an Insurance Agent Starts Here
If youre looking for a career that offers flexibility job stability competitive compensation and more then youve come to the right place! Working with an agency is a great career choice.
Insurance agents protect our customers by providing home auto business life and health insurance policies to fit their individual needs. Agencies are not bound to offering products from only one insurance company. Instead we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
The demand for insurance professionals is growing every day! Is this career right for you
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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