Essential Functions
Collects and monitors data for key business process metrics; implements improvement plans Evaluates and recommends changes to business processes to enhance efficiency and reduce cost Assists in the creation and implementation of business strategies aligned with Commission goals Develops and maintains metrics and reports to track department performance and operational efficiency Coordinates KPIs and SLA development and data tracking and with GMOPA Tracks and meets or exceeds goals milestones measures associated with Commissions strategic plans Supports the General Services Department budget development by providing necessary implementation and expenditure data Implements processes to ensure data quality and integrity Performs quality assurance and control reviews of General Services Department data Reconciles data derived from various internal information systems Implements fixes required to correct data errors Develops recommends and implements operational process improvements Works with General Services Divisions functional experts to develop reports specifications Collaborates with General Services management to update the intranet content of the Department webpage Leads ad hoc projects as assigned by the Directors Office Provides input to software implementation recommendations to increase system efficiency Completes gap analysis on opportunities for operational and continuous improvements
Work Schedule
8:00-4:30 M-F
Required Experience:
IC