Senior Data Informatics Analyst
Senior Data Informatics Analyst
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1 Vacancy
Job Description
What you get to do in this role:
In this role you will be part of the Cloud Capacity Analytics team focusing on capacity demand and supply planning forecasting and cost measurement for global infrastructure and cloud operations. You will help shape the Cloud and Infrastructure strategy by leveraging AI Machine Learning and advanced analytics to drive forward-looking enterprise initiatives.
The ideal candidate should have expertise in analytics statistics and financial analysis with an understanding of public and private cloud infrastructure and cost management tools. You should be able to solve complex data challenges through creative solutions while building effective cross-departmental relationships.
By utilizing advanced analytics you will contribute to strategic decision-making and help define the future direction of our global infrastructure and cloud operations.
Key Responsibilities
Define Critical KPIs and Dashboards: Build core operational dashboards to help teams drive operational rigor and manage performance across infrastructure operations.
Conduct analysis of public cloud and on-premises usage expenditures and cost drivers to identify opportunities for cost optimization.
Customer Usage Analysis: Analyze customer cloud usage patterns to understand resource allocation utilization and their impact on costs.
Cost Reporting: Generate regular cost reports and dashboards to communicate cost insights to management and project teams.
Optimization Recommendations: Provide recommendations for optimizing cloud spending including rightsizing resources reserved instances and identifying cost-saving opportunities.
Execute Analytics Projects: Extract manage and analyze data from multiple applications ensuring deadlines are met and driving data-driven decision making.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Deep experience in data visualizationand reporting usingopen sourcelibraries/packages andthird-partytools(Tableau or similar)
2 years of working experience as an analyst with 1 of those years in designing and developing data visualization and executive-level dashboards.
Bachelors degree in finance Business Computer Science or a related field.
- Experience in machine learning especially in data quality applications aplus
Understanding of cloud infrastructure and cloud cost management tools.
Familiarity with financial analysis budgeting or forecasting.
Strong communication and interpersonal skills to collaborate with teams and share cost insights.
Knowledge of SQL Python or R.
Experience with Tableau Power BI or similar analytics tools.
Knowledge of or experience with Cloud FinOps or capacity management.
Desirable Skills and Experience
Data analysis and modeling using tools like Microsoft Excel Tableau or similar platforms.
Technical dashboard development leveraging platforms such as Tableau Power BI and ServiceNow.
Familiarity with multiple cloud platforms (e.g. AWS Azure Google Cloud Private Cloud).
Cloud certifications (e.g. AWS Certified Solutions Architect Google Cloud Professional Cloud Architect) are a plus.
Experience working directly with customers and cross-functional technical teams in a technical or advisory capacity.
FD21
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
