EDI Data Analyst - Lead
EDI Data Analyst - Lead
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Job Description
Perform membership data load from various electronic media into the AS400 system. Coordinate membership data transfer for new plans and modifications to existing plans with client and internal personnel. Troubleshoot data issues through coordination and communication with management team IT and client personnel.
MAJOR DUTIES AND RESPONSIBILITES Load membership data into the AS400 efficiently and accurately Follow research and data processing guidelines and meet established standards Answer client service team questions regarding data submission requirements in a professional and timely manner Identify and resolve data issues Use PC based applications to review membership data as necessary to ensure accurate data load or problem resolution. Assist in coordinating receipt loading tracking and reporting of membership data Identify and recommend systems and process modifications necessary to effectively and efficiently support the research function Demonstrate strong teamwork abilities and the desire to provide quality customer service
COMMUNICATION WITH OTHERS INTERNAL Frequent oral and written communication with internal associate and field management
EXTERNAL Frequent oral and written communication with clients brokers software/system providers and third party administrators
LISTENING Employs excellent listening skills to understand issue and drive research and resolution
KNOWLEDGE AND SKILLS Detailed working knowledge of mainframe computers and systems in general Detailed working knowledge of basic person computer operations Strong working knowledge of software programs specifically Excel and Access Understands third party benefits and administration Strong customer service focus Ability to problem solve and troubleshoot electronic data issues Ability to work well under pressure and multi-task
EXPERIENCE
3-5 years Business experience preferable in the insurance with electronic media and AS400Experience with Excel Access and Microsoft Word
EDUCATION High school diploma or equivalent required.
Required Skills : Data Analysis
Basic Qualification :
Additional Skills :
This is a high PRIORITY requisition. This is a PROACTIVE requisition
Background Check : No
Drug Screen : No
Employment Type
Full-time
