Practice Manager
Practice Manager
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Job Description
Corewell Health Heart and Vascular service line is expanding! This Practice Manager will work in collaboration with the Director Medical Group Operations to build the practice. The practice will support a patient population undergoing care for cardiology including testing. In time we anticipate growth to cover heart and vascular.
The team will include Physicians and an APP supported by an RN Medical Assistants Business Office Assistants and technicians working together to build this new clinic located on the Trenton Hospital campus.
Our ideal candidate will have a clinical background in heart and vascular along with the business acumen to drive the successful operation for this office.
This is an on-site position Monday Friday.
Job Summary
Supervises and trains office support staff to ensure optimal patient process flow and serves as a liaison between physicians and clinical staff in daily operations. Responsible for charge processing A/R follow up cash processing patient flow maintenance of scheduling system and patient medical records. Develops and implements policies process improvement and customer satisfaction initiatives.
Scope of this position will be determined by leadership according to defined leveling criteria.
Essential Functions
- Manages all business and clinic operations at the assigned site(s) and/or department(s).
- Oversee the office staff in obtaining authorizations for all visit services and professional charge entry department work queues physician education maximizing reimbursement and for all databases. Maintains department specific functions relating to the Charge Master. Directs and coordinates billing to meet all formats required by insurance carriers.
- Participates in the candidate selection process manages employee performance ensures adequate training of new and existing staff to maintain/enhance skills and other management functions for staff in the clinic as needed.
- Develops and implements physician education process improvement and customer satisfaction programs and initiatives.
- Reviews/evaluates monthly statistical reports and makes recommendations for revenue cycle initiatives and to include corporate initiatives.
- Ensure compliance with regulatory agencies and process improvement activities. Participate as a Joint Commission Steering Committee Representative as requested.
- Maintain review and adhere to Corewell Health East policies and procedures.
- Receive and resolve patient concerns with physicians and/or other staff within or outside the department as needed.
- Attend monthly quarterly and annual divisional meetings and coordinate regular office staff meetings.
- Serve as operational back up when applicable with clinical skill validation within the practice to assist as needed.
Qualifications
- High School Diploma equivalent GED or equivalent relevant business experience Required.
- Bachelors Degree strongly Preferred.
- One year of relevant direct staff supervisory experience preferably in a customer-service or healthcare field Required.
- One year of relevant healthcare experience Preferred.
- Experience utilizing an electronic health record system Preferred.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Medical Offices Trenton - 5400 Fort Street - TrentonDepartment Name
Cardiology Group Trenton - CHE South PhysiciansEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
40Hours of Work
8:00 a.m. - 4:30 p.m.Days Worked
Monday - FridayWeekend Frequency
N/ACURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Required Experience:
Manager
Employment Type
Full-Time
