Assistant Manager - PT Business Operations Commercial
Assistant Manager - PT Business Operations Commercial
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Job Description
Customer Order Management :
Regional Accounts : 228 customers - Tamil Nadu
Order entry (SAP P13 system contract pricing Promo validation FOC orders)
Back-order management (Price change request order validation order rejections)
Bottleneck management (Exception management - Customer order allocation)
Approval Framework (Plant change credit limits incompletion log)
Material availability
Customer Returns & Claim Management :
C4C - service tickets process & closure (Complaints & all queries)
Creation of work-on CQS processing
Customer logistics (Fine distribution):
LDC Inbound & Outbound collaboration with stakeholders (Chennai)
Transport debit notes & insurance claims recovery
Weekly visit to LDC
Commercial Operations:
AR management - collections OD defaulters risk mitigation & dunning
Channel finance - Onboarding new accounts co-ordination with customer bank & sales team
Customer credit management (queries & enhancement request)- South region
CD statements CN postings (region specific)
Local vendor bills validation & payment co-ordination with OSP (FSR)
Demo Inventory management -Co-ordination with RSM (Respective Sales office)
Qualifications :
MBA(finance)/
Additional Information :
Expert Knowledge : Order To Cash Logistics & Customer service
Technical Skills : SAP (SD & FI) Celonis Channel Finance
Business models: Regional Accounts Online Key User & Cross functions
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
