Senior Manager, Culture and Training

We are seeking a talented individual to join our Risk and Compliance team at Marsh McLennan. This role will be based anywhere in Australia. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Manager Culture & Training

At Marsh McLennan were bolstering the risk and compliance capability needed to support a future thats resilient safe and ready for our members our clients our colleagues our business partners and each other. In a world of constant change risk and compliance are more than frameworks they provide the confidence clarity and control to act decisively and do the right thing. With strong foundations in place were focused on growing capability lifting capacity and creating a future-ready ecosystem where our colleagues feel supported to step up and speak up. We dont settle for good enough we ask what better looks like every day.

If youre driven by purpose and ready to make an impact this is your moment.

Youll join a team with momentum humility and a deep belief that better decisions start with great colleagues.

Were looking individuals who care about doing whats right and who want to help shape the next chapter of risk and compliance with us.

The primary responsibility of the role is to oversee the operation of the MMCs Board Approved Risk Culture Framework for each participating Pacific entity. As the Subject Matter Expert (SME) the incumbent will play a critical role in driving the enhancement and uplift of organisational processes to enhance risk culture behaviours such as reward performance and business decisions frameworks.

We will count on you to:

Oversight of MMC Pacific Risk Culture

• Design and implement a comprehensive risk culture development strategy across the MMC Pacific entities (including investments superannuation insurance consulting and functional areas) promoting a proactive approach to risk management.

• Design and implement a MMC Pacific tool and/or reporting dashboards for annual risk culture assessments and tri-annual effectiveness review including reporting

• Develop a three-year strategic roadmap and plan to transform risk culture across MMC Pacific.

• Provide expert input into Risk Culture Frameworks and maturity practices to mature the quality of Risk Culture Management practices.

• Partner with Line 1 and People and Culture for alignment of risk culture to other organisational frameworks.

• Actively contribute to the development of frameworks tools systems and processes required for the business to effectively transform risk culture.

• Review industry developments and consider impacts on the risk culture.

Training Education and Learning

• Develop coordinate and oversee the delivery of tailored training and education programs that enhance risk awareness and compliance knowledge among employees at all levels across MMC ensuring that employees are equipped to identify and manage risks effectively and maintaining alignment with organisational objectives and regulatory requirements.

• Design and roll-out risk culture Learning Sessions and People Leader training workshops on risk culture across all MMC Pacific entities.

• Implement and manage a central repository for risk and compliance content made available to the business

• Conduct an annual review of all employee learning artefacts and processes.

• Establish metrics to evaluate the effectiveness of culture and training initiatives including participant feedback knowledge retention and changes in risk-related behaviours aiming for continuous improvement

• Work closely with key stakeholders including Pacific Leadership team senior leadership Risk and Compliance teams and Risk Line 1 teams to ensure that culture and training initiatives are integrated into broader risk management and compliance frameworks.

What you need to have:

• Experience working in a governance regulatory compliance or legal areas with experience in Australia New Zealand or United Kingdom.

• Experience working in or providing services to a regulated financial services business with an ability to interpret and apply associated legislative requirements.

• Sound understanding and ability to operate within Legal Risk and Compliance frameworks including the ability to consider compliance strategically and take a commercial approach to compliance when required.

• Ability to provide value-add strategic advice to the Business senior executives and Board stakeholders in respect of risk culture behaviours and consequence controls process and administrative matters.
• Risk Management systems frameworks and processes
• Compliance systems frameworks and processes
• Regulatory and legislative environments principles and practices
• Local regulatory agencies and entities (e.g. APRA and ASIC) as well as other international entities.
• Strong written and verbal communication with foundation capability of operating with Senior Executives Boards and Director.
• Strong technical skills in Risk Culture Management
• Ability to analyse and communicate complex matters in a commercially sensible way.
• Ability to manage deliverables with rapidly changing priorities and demands.
• Contributes to the overall risk profile of the Group and makes necessary adjustments as required for each business unit.
• Good organisational skills and an ability to work to tight deadlines.
• Makes sound recommendations based on analysis and findings in reporting.
• Uses available technology to improve practices and own productivity.

What makes you stand out:

• Experience working within the financial services industry

Why join our team:

• We help you be your best through professional development opportunities interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities
• Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being