Partner Development Manager

About Anthropic

Anthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together to build beneficial AI systems.

About the role

Reporting to the Head of Alliances the Partner Development Manager will play a critical role in identifying recruiting supporting and nurturing the next generation of Anthropics SI (Systems Integrator) Partners to drive growth and support our customers. This role will support a portfolio of assigned Partners to prepare and grow them into top Partners by creating scalable support programs reporting training and enablement relationship building sales alignment and partner feedback loops.

Responsibilities:

• Partner Program Maturity: Work with cross-functional teams to improve our know-how across salesforce partner-attribution performance reports opportunity tracking deal registration workflows channel health partner productivity and program ROI
• Partner Program Structure: Design and implement operational frameworks for partner program tiers benefits administration performance tracking and program evolution
• Support Partner enablement: Collaborate with Anthropics enablement team to implement partner activation plans - sales trainings delivery certifications and sales and presales accreditations
• Pipeline Visibility: Create and maintain partner pipeline tracking systems opportunity management processes and forecasting methodologies that integrate seamlessly with direct sales operations
• Deal Registration Support: Support deal registration workflows approval processes conflict resolution systems and automated routing to ensure protected partner opportunities and streamlined deal management
• Partner Onboarding: Design and improve partner onboarding experiences including documentation training materials system access provisioning and milestone tracking
• Data Analysis: Conduct regular reviews of partner performance data to identify trends opportunities for improvement and recommendations for program enhancement
• Longtail Partner Management: Oversee end-to-end partner lifecycle processes including recruitment workflows profile management tier progression tracking performance reviews and off-boarding procedures
• Cross-functional Collaboration: Work closely with channel managers enablement marketing legal finance and product teams to ensure operational alignment and support for partner initiatives
• Co-lead joint marketing strategy: Allocate funding demand generation and co-sponsored events to accelerate pipeline growth
• Partner Satisfaction: Represent both the voice of Partners to Anthropic and the voice of Anthropic to our Partners by owning programs that ensure key partners offerings and value is well understood
• Partner support and communication excellence: Own partner follow-ups newsletters CRM documentation CSAT Sales Feedback and tracking of progress

You may be a good fit if you have:

• 5 years of experience in Channel Management Partner Development partner operations or related operational roles in AI enterprise software or technology companies
• Minimum of 3 years experience owning and developing relationships with Systems Integrators in the AMER region
• Proven track record of building successful partnerships and managing full partnership lifecycle from negotiating partnership terms onboarding launching and driving co-sell activities
• Strong expertise with Salesforce administration and customization including experience with Partner Relationship Management (PRM) systems
• Demonstrated experience building and directing partner program operations including certification programs and partner onboarding processes
• Experience in data analysis tools and reporting platforms (Hex or similar)
• Experience with marketing automation platforms and integration between sales and marketing systems
• Strong project management abilities with experience influencing cross-functional operational initiatives
• Analytical mindset with ability to derive actionable insights from complex datasets
• Experience with deal registration systems partner relationship management (PRM) platforms and commission management tools
• Understanding of channel conflict resolution territory management and partner tier structures
• Experience with partner program design including tier structures benefits administration and performance metrics
• Knowledge of partner marketing co-op programs MDF (Market Development Fund) management and joint go-to-market strategies
• Experience with API integrations and workflow automation tools (Zapier MuleSoft etc.) preferred

Deadline to apply:None. Applications will be reviewed on a rolling basis.

Logistics

Education requirements: We require at least a Bachelors degree in a related field or equivalent experience.

Location-based hybrid policy: Currently we expect all staff to be in one of our offices at least 25% of the time. However some roles may require more time in our offices.

Visa sponsorship:We do sponsor visas! However we arent able to successfully sponsor visas for every role and every candidate. But if we make you an offer we will make every reasonable effort to get you a visa and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy so we urge you not to exclude yourself prematurely and to submit an application if youre interested in this work. We think AI systems like the ones were building have enormous social and ethical implications. We think this makes representation even more important and we strive to include a range of diverse perspectives on our team.

How were different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact advancing our long-term goals of steerable trustworthy AI rather than work on smaller and more specific puzzles. We view AI research as an empirical science which has as much in common with physics and biology as with traditional efforts in computer science. Were an extremely collaborative group and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic including: GPT-3 Circuit-Based Interpretability Multimodal Neurons Scaling Laws AI & Compute Concrete Problems in AI Safety and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits optional equity donation matching generous vacation and parental leave flexible working hours and a lovely office space in which to collaborate with colleagues.