Operations Manager - Van Nuys, CA
Operations Manager - Van Nuys, CA
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$ 85000 - 90000
1 Vacancy
Job Description
WeDriveUis the leader in shared mobility solutions that connect communities campuses and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The companys 5500 team members operate 4000 vehicles across 55 U.S. locations providing safe reliable and sustainable options as part of a global family of brands serving more than 1 billionbus and rail passengers on four continents. Visit learn more about our company clients and career opportunities.
Position Overview
The Operations Manager (OM) will report to the General Manager and assist with all supervisory
duties outlined below. The OM will work onsite and will actively communicate with the client as
well as other vendors.
Key Responsibilities
Supervise the daily activities of all drivers and oversee the development and
implementation of standard operating procedures as directed by the Client and
WeDriveU company policies
Perform Dispatch when needed to include: Directing and monitoring daily assignments
responding to emergency calls maintaining route documentation and records
coordinating repairs and assigning replacement buses.
Ensure that all bus routes are constantly operating and adequately servicing the clients
needs
Make logistical coverage/staffing decisions and communicate them effectively to the
rest of the team (drivers and client management)
Hire (interviews road tests training etc.) train and develop new drivers
Analyze and interpret ridership numbers and suggest route changes accordingly
Support the development of company policy and procedures
Support the General Manager as needed
Additional duties and responsibilities may apply
Qualifications
3years experience in Operations Management
Preferred Experience
Outstanding interpersonal and communication skills.
Knowledge of Microsoft Office with the ability to prove intermediate to advanced excel
skills
Excellent customer service skills
Self-motivated with the ability to prioritize and problem solve
Prior knowledge of DMV policies and procedures is preferred but not required
Well versed in all aspects of DOT compliance
Licensed Class B driver (Passenger and Air brakes endorsement) a bonus but not
required
Must be able to lift 25 pounds climb stairs and be on your feet for an extended period
Work experience in public or private alternative transportation demand management(TDM) highly desirable
Additional skills and physical demands may apply
Why Join WeDriveU
Youll be part of a fast-paced mission-driven company that prioritizes innovation collaboration and people. At WeDriveU we believe that great work is built on trust transparency and teamworkvalues youll see in action every day. Your work will help enable the mobility of thousands while contributing to the legal strength and scalability of our operations.
We Offer
Physical Health
Exceptional Medical Dental Vision and Life Insurance benefits
Financial Health
- Competitive compensation packages
401(k) with 4% employer match
Financial Wellness Tool
Commuter Benefits
Emotional Health
Employee Assistance Program (EAP)
PTO for part-time and full-time positions
Paid holidays
Pet & Legal Insurance
Personal Development
On-the-job training and skills development
Internal transfer opportunities for career growth
*Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds skills and perspectives of our workforce we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract retain and develop the best talent available.
Required Experience:
Manager
Employment Type
Full-Time
