- Assisting with formulating and driving MICE strategy for the hotel and communicating this strategy to team.
- Devise develop and deliver a comprehensive strategic and tactical plan for business development income generation and profit conversion.
- Drive and assist the complete organisation of conferences events and group accommodation within the team from confirmation to post-event follow up in order to ensure client satisfaction.
- Drive and assist the team to prepare all banquet event orders rooming lists (as required) movement action plans and other relevant paperwork to effectively communicate client/guests needs to internal and external sources.
- Preparation and follow up on conference group accommodation (as required) social and corporate proposals for direct clients and on behalf of department as required.
- Assist with revenue forecasting issue and communicate group and MICE forecasts along with any required action plan needed to help hotel achieve maximum capacity and venue use.
- Assists to manage and work with the Director of Revenue Director of Sales and Director of Marketing to achieve optimum revpar/revenue/yield results for all segments of the business.
- Provide sales assistance to the Reservations Department to ensure service delivery and reflection of the strategies for achieving budgeted revenues.
- Prepares a monthly Sales and Marketing Report for areas of responsibility reflecting market intelligence and adjustments to the marketing plan.
- Be aware of business peaks and troughs and contribute innovative ideas that contribute to the revenue and profitability of the Hotel.
- Maximise revenue from corporate wholesale and MICE clients by promoting Hotels products including restaurants by cross selling/up selling.
- Promote a strong values-aligned workplace culture.
- Drive open communication practices across the departments.
- Support change management processes with a focus on empathy and clarity.
- Lead initiatives to enhance employee engagement feedback culture and goal-setting practices.
- Assist in performance review cycles and employee development plans.
Qualifications :
- Highly motivated with excellent attention to detail.
- Strong interpersonal skills to liaise with corporate clients wedding planners vendors and more.
- Always display a professional appearance representing our Sofitel brand.
- A minimum of 3 - 5 years in a leadership role.
- 5 - 10 years of experience in event planning conference services and/or banquet operations.
- Proven track record of managing large-scale events conferences and high-profile clients.
Additional Information :
If you share our passion for hospitality service excellence innovation and drive we would love to hear from you!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Please note that full Australian Working Rights is required for this role.
Remote Work :
No
Employment Type :
Full-time