Sr. Technical Program Manager, AWS DC Central Operations
Sr. Technical Program Manager, AWS DC Central Operations
Posted on :
07-06-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 133900 - 231400
Vacancy
1 Vacancy
Posted on :
07-06-2025
Job Description
Amazon Web Services (AWS) is seeking an experienced Sr. Technical Program Manager to manage a new large scale data center infrastructure capacity recovery program.
As a Sr. Technical Program Manager (TPM) in the Central Operations Repair (COR) team your responsibilities will focus on driving efficiencies in our cost structures. We seek to provide infrastructure availability that is indistinguishable from perfect and require the right builder to help coordinate efforts across a wide array of domains. A key outcome of this role will be developing implementing and iterating on fleet-wide hardware availability programs that aim to enhance our response to and limit the impact of capacity shortages.
You will own and manage data center infrastructure service goals that will span multiple organizations and require effective stakeholder engagements across various AWS business units. Business-impacting projects you will be responsible for will enhance data center operations efficiency improve our marginal cost models and increase our platform availability for our customers. These projects require timely execution with the highest degrees of safety security performance availability and reliability.
Our ideal candidate is an articulate motivated and organized individual with experience in leading global initiatives at an enterprise scale. The role requires the ability to quickly assimilate knowledge spanning numerous technology subjects and apply this to data center projects products and operations.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Good candidates for this role will:
- Develop Key Performance Indicators (KPIs) and organizational goals tracking dynamic cross-organizational programs and products.
- Coordinate effective cross-organizational engagements to drive closure on longstanding complex and often ambiguous problem sets.
- Own one or more highly visible complex cross-functional projects from end to end including product definition roadmap planning resource planning and project execution.
- Be accountable for the overall strategy as well as driving tactical delivery of key deliverables through partner teams and stakeholders.
- Build and maintain relationships with key owners and stakeholders across teams and organizations.
- Escalate and engage partner teams and leadership as needed to drive attainment of key program deliverables and objectives.
- Synthesize large and complex data sources and program details into concise narratives and program status reports.
- Own regular Business Reviews (xBRs) at appropriate cadence for the topic and audience with the ability to communicate across different levels in the organization.
- Be data-driven and understand how to identify the right data points to effectively articulate the what why and how of in-scope projects.
A day in the life
A day in the life of a Sr. TPM on the COR Fleet Optimization Team is a mix of program management meetings deep dives and personal development. They coordinate strategic engagements stakeholder engagements Correction of Error (COE) improvements and strategic goals across AWS service offerings. Ideal candidates are expected to self-manage their calendars and ensure that they retain some time every day/week for personal development and projects.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve
- 5 years of technical product or program management experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 5 years of analytical quantitative communication and presentations experience
- Experience writing senior leadership briefs program proposals and business goal updates.
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
- Experience owning/driving roadmap strategy and definition
- Experience leading highly technical programs involving infrastructure complex systems systems engineering
- Experience in using data analysis to drive data-driven decisions (e.g SQL Excel etc)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
As a Sr. Technical Program Manager (TPM) in the Central Operations Repair (COR) team your responsibilities will focus on driving efficiencies in our cost structures. We seek to provide infrastructure availability that is indistinguishable from perfect and require the right builder to help coordinate efforts across a wide array of domains. A key outcome of this role will be developing implementing and iterating on fleet-wide hardware availability programs that aim to enhance our response to and limit the impact of capacity shortages.
You will own and manage data center infrastructure service goals that will span multiple organizations and require effective stakeholder engagements across various AWS business units. Business-impacting projects you will be responsible for will enhance data center operations efficiency improve our marginal cost models and increase our platform availability for our customers. These projects require timely execution with the highest degrees of safety security performance availability and reliability.
Our ideal candidate is an articulate motivated and organized individual with experience in leading global initiatives at an enterprise scale. The role requires the ability to quickly assimilate knowledge spanning numerous technology subjects and apply this to data center projects products and operations.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Good candidates for this role will:
- Develop Key Performance Indicators (KPIs) and organizational goals tracking dynamic cross-organizational programs and products.
- Coordinate effective cross-organizational engagements to drive closure on longstanding complex and often ambiguous problem sets.
- Own one or more highly visible complex cross-functional projects from end to end including product definition roadmap planning resource planning and project execution.
- Be accountable for the overall strategy as well as driving tactical delivery of key deliverables through partner teams and stakeholders.
- Build and maintain relationships with key owners and stakeholders across teams and organizations.
- Escalate and engage partner teams and leadership as needed to drive attainment of key program deliverables and objectives.
- Synthesize large and complex data sources and program details into concise narratives and program status reports.
- Own regular Business Reviews (xBRs) at appropriate cadence for the topic and audience with the ability to communicate across different levels in the organization.
- Be data-driven and understand how to identify the right data points to effectively articulate the what why and how of in-scope projects.
A day in the life
A day in the life of a Sr. TPM on the COR Fleet Optimization Team is a mix of program management meetings deep dives and personal development. They coordinate strategic engagements stakeholder engagements Correction of Error (COE) improvements and strategic goals across AWS service offerings. Ideal candidates are expected to self-manage their calendars and ensure that they retain some time every day/week for personal development and projects.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve
- 5 years of technical product or program management experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 5 years of analytical quantitative communication and presentations experience
- Experience writing senior leadership briefs program proposals and business goal updates.
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
- Experience owning/driving roadmap strategy and definition
- Experience leading highly technical programs involving infrastructure complex systems systems engineering
- Experience in using data analysis to drive data-driven decisions (e.g SQL Excel etc)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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