Bridge Services Representative 8 (Lead Worker) - International Bridge
Bridge Services Representative 8 (Lead Worker) - International Bridge
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 23 - 29
1 Vacancy
Job Description
Job Description
This position serves as a Lead Worker Bridge Services Representative at the International Bridge. This position performs accurate classification of passenger and commercial vehicles utilizes a point-of-sale terminal collects United States and Canadian currency makes proper change and performs simple math calculations and balances collected revenue. This position provides exceptional customer service performs duties in an efficient and accurate capacity and problem solves and assists in the resolution of commuter concerns. Additionally the position performs simple auditing functions of revenue collected by automated processes assists with the issuance of toll fare media and responds to customer service inquiries via in-person phone and email communications. Other duties include routine maintenance technology maintenance and providing toll operations assistance to maintenance emergency and or law enforcement personnel as well as other duties as assigned. Acts as secondary operator of the Security Operations Center as deemed necessary by supervision depending upon current security level. As a 24/7 operation the position requires working various schedules which can include weekends and Holidays as needed. The Salary listed above is a range that reflects the minimum rate through the maximum rate of the Bridge Services Representative 8 position.
For additional information please see the links below:Required Education and Experience
Education
Educational level typically acquired through completion of high school.
Bridge Services Representative 8
Two years of experience equivalent to a Bridge Services Representative including one year equivalent to a Bridge Services Representative 7.Alternate Education and Experience
Alternate Education and Experience
Bridge Services Representative 8
Completion of at least 15 semester hours (22 term) college credits in accounting business finance mathematics public administration or statistics may be substituted for two years of experience as a Bridge Services Representative.
OR
Three years of experience in a customer service position with primary focus on processing financial transactions.Additional Requirements and Information
To be considered for this position you must:
- Possess a valid drivers license.
- Be able to satisfy all border crossing requirements for both U.S. Customs and Canada Border Services Agency.
- Possess a valid Western Hemisphere Travel Initiative Document (i.e. Passport Passport Card NEXUS Card Enhanced Michigan Drivers License Tribal Status Card).
ViewCurrent Job Specification: does not participate in E-Verify and does not sponsor visa applications.
All newly hired state employees are required to submit and pass a pre-employment drug test and physical (if applicable) prior to their actual appointment. Criminal and driving records will also be checked if applicable. Any position offer will be conditional until results of the drug test physical criminal background and driving records indicate eligibility for employment.
The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.
The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process including but not limited to responses to application questions and responses to interview questions or exercises.
If you have questions related to this posting please contact Logan Bristol at .
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes please contact the ADA coordinator for the agency that posted this position vacancy.
Required Experience:
Intern
Employment Type
Full-Time
