Onboard Systems Service Technician (Leadmind)
Onboard Systems Service Technician (Leadmind)
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Job Description
Onboard Systems Service Technician (Leadmind)
SALARY:63529 inclusive of shift allowance
ROLE TYPE:Mobile / Depot-based
LOCATION REQUIREMENTS:Based at a Northern Train Maintenance Office or Depot with travel to UK supplier sites
HOURS:37
SAFETY CRITICAL POST:Yes
Technology and data play an ever-growing role in the future of rail and at Northern were investing in smart connected systems that improve reliability insight and service to customers. Were now looking for anOnboard Systems Service Technician (Leadmind)to support the reliability of our fleet through expert analysis fault resolution and proactive use of Remote Condition Monitoring (RCM) data.
This is a mobile depot-based role requiring strong technical and analytical capabilities. Youll work hands-on with digital systems across our network while helping the business evolve its approach toCondition-Based Maintenance (CBM).
What Youll Be Doing
As anOnboard Systems Service Technician (Leadmind) you will:
- Support and troubleshoot digital onboard systems across Northerns fleet including Leadmind and other RCM platforms
- Use data to identify fault trends and support fault investigations proactively improving system availability
- Maintain update and share service delivery reports in line with Onboard Systems governance
- Act as a key technical contact for RCM offering specialist knowledge to improve fault resolution and maintenance strategies
- Work cross-functionally with Engineering Operations Fleet Managers and suppliers
- Support the development of a single source of truth for Engineering data by working with key stakeholders
- Contribute to continuous improvement innovation and strategy in relation to onboard system reliability and performance
- Provide clear and informative reporting and recommendations to internal stakeholders and senior leaders
About You
Tobe successful in this role youll bring:
- 3 years experience in a converged Operational Technology (OT) support environment
- A proven track record in fault resolution and system support ideally within the rail sector
- A recognised qualification (or working towards) in technicalOT support orOT Service Support and Delivery
- Advanced analytical and technical skills with experience in databases and data tools
- A proactive mindset with the ability to manage multiple priorities and apply judgement independently
- Confidence working with complex systems and communicating technical insights to varied stakeholders
- A passion for data-led decision-making and innovation in rail engineering
Whats in it for you
At Northern we dont just value our peoplewe go the extra mile to support them. Heres a taste of what you can look forward to:
- Free Travel:Unlimited free travel for you your partner and dependants on Northern services. Up to 75% discount on other UK and European rail networks.
- Generous Pension Scheme:We top up your contributions by 1.5 times.
- Enhanced Family Benefits:9 months of full pay for maternity leave and 2 weeks of paternity leave.
- Cycle to Work Scheme:Save up to 42% on a bike and spread the cost.
- Exclusive Discounts:From shopping to wellbeing Northern Perks has you covered.
- Holiday Purchase Scheme:Buy up to 5 extra days of annual leave.
- Employee Assistance Programme:24/7 support for family lifestyle and more.
- Training and Career Development:Tailored training recognised qualifications and clear career pathways.
- Recognition:Celebrate your success with Northern Lights and Northern Sparks awards.
Why Northern
Were more than just a train operator. Were the heartbeat of the Northconnecting communities creating opportunities and driving sustainable growth. With 2500 trains running daily were on a mission to improve rail travel and enhance the customer experience while protecting the environment.
Back in 1825 the first passenger train set off in the North of England after which rail quickly spread across the globeand this year were celebrating 200 years of the modern railway. As we look back on the historic events that led us here we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.
A Place for Everyone
The best journeys happen when everyone feels welcome on board.
At Northern we dont just move people from A to Bwere building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if thats something you need. Were also a Level 2 Disability Confident employer so if you meet the minimum criteria for the role well always offer an interview.
We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and medical assessment.
No matter your background experience or whether you call it a bap barm or cob theres a place for you here in the note that Northern reserves the right to close recruitment for this role before the published closing date if high volumes of applications are received.
Please note that Northern reserves the right to close recruitment for this role before the published closing date if high volumes of applications are received.
Required Experience:
IC
Employment Type
Full Time
