Assistant General Manager, La Luce - Signia by Hilton Orlando
Assistant General Manager, La Luce - Signia by Hilton Orlando
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1 Vacancy
Job Description
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
In this role you will oversee a team of 15 hourly team members reporting to the Restaurant General Manager.
The ideal candidate is a strong service-driven leader with at least 2 years of food and beverage management experience ideally in upscale hotel or restaurant environments. Key strengths include scheduling inventory ordering training and beverage knowledge paired with a passion for delivering exceptional guest experiences and fostering a respectful growth-focused team culture.
Hotel experience and familiarity with Italian cuisine are preferred but not required. Were looking for a dynamic leader to continue elevating this established concept.
Shift Pattern:Full availability is required including weekdays weekends and holidays to support operational needs.
What are the benefits of working for Hilton*
We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportiveparental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education:Access to a wide variety of educational credentials(ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
- Work with General Manager to plan and direct all functions of the Food and Beverage outlet to meet the daily needs of the operation. Prepare assign and delegate responsibility for team members to ensure that duties take place in an effective and orderly manner.
- Regularly review evaluate and respond to customer satisfaction of the restaurant outlet; handling inquiries concerns and service complaints by coaching staff and providing solutions to problems. Acquiring feedback from guests and team members in order to implement service improvement ideas and food quality.
- Develop implement and monitor schedules for the operation of Food and Beverage outlet to achieve a profitable result. Train supervise counsel and evaluate line level employees in accordance to policy.
- Maintains integrity of the operation by ensuring compliance of policies and procedures related to food and beverage as well as local state and federal laws and regulations
- Responsible for ensuring compliance with all policies and procedures that relate to the
hotel restaurant as well as all local state and federal laws and guidelines; responsible for staffs adherence to all food and safety regulations - Participates in the development implementation and marketing of new and creative food and beverage concepts.
- Support the General Manager in overseeing all functions that take place in the dining room and kitchen throughout service.
- Ensure team member and customer requirements are consistently met during operations.
- Monitor and maintain the quality presentation and level of service provided to guests.
EOE/AA/Disabled/Veterans
Required Experience:
Director
Employment Type
Full-Time
