Wastequip is looking to hire a Parts Manager for our Lakeland FL location. Our parts Division stocks and sells parts for most waste handling equipment and fleets in use in the United States. We offer a full line of parts covering the entire range of needs for refuse fleet including OEM and aftermarket body chassis container and compactor parts hydraulic hose and fittings maintenance repair and operating supplies. We focus on satisfying our customers needs through fast and efficient supply of parts.
Salary range: $75000 - $85000 (based on Experience).
Summary of essential job functions
- Encourage personal and professional growth of our team to help make our company the best possible workplace
- Drive a culture that supports and provides ongoing training for customer service teams to continuously improve product knowledge and overall customer experience
- Help develop and actively support our performance management program(s)
- Support cross-functional and cross-regional collaboration
- Manage/mentor the customer service team to provide an outstanding customer experience
- Ensure that todays business is done today in terms of completing all customer transactions and avoiding missed pick tickets missed deliveries and/or delivery shortages.
- Coordinate customer-service follow-up to ensure other departments locations and/or suppliers are fulfilling customer commitments
- Monitor/manage lost sales
- Support field Sales team by helping solve customer problems
- Support Product Management in new product introductions promotions etc.
- Work with other Parts Managers to ensure consistent optimal processes controls metrics and outcomes across the company (customer service receive put-away pick pack ship deliver returns inventory control and manage team performance)
- Ensure we have enough labor available to receive put away pick pack and either deliver or ship products to our customers
- Ensure a clean neat and organized warehouse environment
- Be responsible for the overall safety of the facility or facilities you oversee to help minimize exposures and ensure safety compliance
Ideal Candidate Attributes
- Cross-functional dynamic leader with a strong bias toward delivering results and providing customers with the highest level of service possible including following up on any and all open issues and driving those to completion.
- Attention to detail ability to work in a fast-moving team-oriented environment and effective interpersonal communication and time management skills.
Qualification:
- Experience in Body Parts Suspensions and Chassis in the heavy-duty parts industry.
- 5 years of experience in a similar field.
- Able to work in a fast-paced environment.
- Experience using ERP Systems and Microsoft Office programs (Excel).
- Have a DOT Certificate or able to pass and obtain DOT Medical Card.
Company Benefits:
- 2 Medical Plan Options - Base HSA (High Deductible) and Buy-Up
Medical Plans
Prescription (Rx) Insurance
Health Savings Account (HSA)
2 Dental Plan Options - Base Dental and Buy-Up Dental Plans
Vision Insurance
Flexible Spending Accounts (FSAs)
Health Care FSA
Dependent Care FSA
Company Paid Base Life Insurance
Company Paid Accident Death & Dismemberment Insurance
Company Paid Business Travel Accident Insurance
Company Paid Disability Insurance
Short-Term Disability (STD) and Base Long-Term Disability (LTD)
Insurance
Employee Assistance Program (EAP)
Voluntary Hospital Accident & Critical Illness (Cancer) Insurance
401(K) Retirement Plan with 50% Company Match
Voluntary Pet Insurance
Vacation and Personal/Sick Time
Paid Grandparent Leave
Paid Bonding Leave
Adoption Assistance
Education Assistance (Tuition Reimbursement)
About Wastequip
Wastequip got its start in 1989 with containers and compactors. But today we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors. We are the waste industrys only All-in-One solutions provider from carts and containers to collect waste to hoists and trash trucks to move the waste to parts service and technology to keep your operation running smoothly.
While were proud to be North Americas leading manufacturer of waste handling equipment we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing building a brighter future for all.
Required Experience:
Manager