Supports and Services Supervisor- Contract

Since 1953 Empower Simcoe has specialized in providing a wide range of programs and services for people and families throughout Simcoe County. We are looking for innovative passionate and dedicated employees. Our inclusive culture empowers all of us to Be Belong and Thrive. If you are looking for a career where you can make a difference and feel proud of the work you do every day youve come to the right place. Your future starts now at Empower Simcoe!

We are recruiting a Supports and Services Supervisor to ensure the provision of high-quality support to people supported in Accommodations Services based upon Personal Outcome Measures and Basic Assurances as the measurement tools. This position will provide leadership and supervision through coaching and mentoring in a team environment for staff working in the Accommodation Services Division.

The Supervisor will need to be creative and dedicated to the development of individual staff and staffing teams as well as a change champion ensuring Empower Simcoe philosophy and culture of support for each individual supported. This position will be accountable for the performance of frontline staff within Accommodation Services and will need to maintain a safe and healthy environment for all people supported employees students volunteers and visitors. This is a six (6) month contract position.

Compensation package:

• Work up to 37.5 hours per week
• Minimum starting rate of $37.16 per hour
• 11 statutory holidays are observed with public holiday pay
• Confidential Employer paid Employee Assistance Program for you and your family members

Minimum requirements of this position include:

• Degree or diploma in developmental services or a closely related field; or a combination of education and experience which provides the required knowledge skills and abilities as determined by the employer
• A minimum of two (2) years recent full-time supervisory experience in a social services environment
• Previous supervisory experience in an accommodation services program will be considered an asset
• Demonstrated ability to apply leadership and supervisory principles in an ever-changing environment including effective delegation motivation and development of staff conflict resolution and crisis management
• Working knowledge of the Council on Quality and Leadership values with the proven ability to convert the Personal Outcome Measures and Basic Assurances into operational practices at all sites
• Knowledge of the Quality Assurance Measures Act Ministry of Labour regulations Occupational Health and Safety Act

Special factors:

• Being prepared to work flexible hours as
• Participate in a 24 hour per day seven day per week on-call system on a rotational basis
• Current valid certificates in First Aid/CPR and NVCI is
• A valid G class drivers license and own reliable transportation is

Duties and responsibilities (including but not limited to):

• Monitoring programs and sites in relation to quality and dignity of support being provided by staff and ensuring effective timely response to changing needs of individuals
• Collaborating in a team environment with other Supports and Services Supervisors as well as with the Supports and Services Managers to ensure supports and services are provided effectively
• Providing ongoing formal and informal supervision of staff including effective coaching and mentoring
• Effectively managing crisis situations and successfully identifying analyzing and solving problems
• Ensuring the timely completion of support documentation including but not limited to: Individual Support Plan Personalized Supports Health and Safety Financial Audits Rights Assessments etc.
• Conducting performance appraisals with staff in a timely and professional manner and addressing performance concerns with staff effectively
• Providing training and regular monitoring of all employees regarding all legislative compliance requirements and acts including but not limited to: Social Inclusion Act Occupational Health and Safety Act Ministry of Labour Regulations Fire Compliance Regulations etc.
• Being present on sites that they are responsible for including evenings and weekends as scheduled

Empower Simcoe is committed to a diverse inclusive and equitable workplace where everyone feels respected and valued. All qualified applicants will receive consideration for employment without regard to age race ethnicity national origin religion gender gender identity or expression sexual orientation or disability. Applications are encouraged from those who reflect the diversity of our community.

SUBMIT APPLICATION BY:

Internal 4:00 p.m. June 12 2025

External 4:00 p.m. June 19 2025

We thank all those who for this position. However only those applicants selected for an interview will be contacted.

Empower Simcoe is committed to being non-discriminatory and providing equal and barrier-free selection and appointment processes and work environments. If contacted in relation to this position please let us know if you require accommodation during the recruitment and selection process. Our inclusive culture empowers all of us to Be Belong and Thrive.

Please note that incomplete applications will not be considered. If you have any issues with the application process please contact the People and Culture Department at