Front Office Receptionist, Courtyard Vilnius City Center
Front Office Receptionist, Courtyard Vilnius City Center
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Job Description
Company Description
The Courtyard by Marriott Vilnius City Center is hotel located in Vilnius growing business district. The hotel offers 199 guestrooms four conference rooms and a restaurant Solt Dining with a terrace overlooking the citys landmark Gediminas Tower. The hotels modern design was created by renowned Lithuanian architect G. Natkevicius.
The hotels meetings and events center features four multi-functional conference rooms including the largest one that can accommodate 140 delegates. The hotel also has a 210m2 pre-function area for various corporate and private events. Courtyard by Marriott Vilnius City Center aims to provide travelers with an environment that promotes productivity connection and personal and professional growth.
The hotels state-of-the-art lobby features the Solt Dining restaurant which serves breakfast drinks and dinner. Guests can enjoy flexible spaces for work or relaxation free Wi-Fi throughout the hotel and access to the latest news and airport conditions through GoBoard technology. The hotel also has a well-equipped fitness center to keep guests refreshed and energized during their stay.
Main job functions
- Welcome and acknowledge guests according to company standards; anticipate and address guests service needs;
- Process all guest check-ins check-outs room assignments and room change/late check-out requests;
- Secure payment; activate/reissue room keys. Verify/adjust billing for guests.
- Coordinate with Housekeeping to track room status and guest concerns.
- Run and check daily reports contingency lists and credit card authorization reports.
- Provide guests with directions and information.
- Answer record and process all guest calls requests questions or concerns; follow up to ensure each has been met to guests satisfaction.
- Arrange transportation for hotel guests.
Requirements
- Follow company policies and procedures; report accidents injuries and unsafe work conditions to the manager;
- Ensure uniform and personal appearance are clean and professional;
- Maintain confidentiality of proprietary information; protect company assets.
- Develop and maintain positive working relationships; support team to reach common goals.
We Offer
- Training at Marriott Learning platform;
- Motivational Bonus System;
- Uniform;
- Taxi after late working hours;
- Free meals during the working shift;
- Discounts for accommodation and dining.
- Hourly rate 750-780 before taxes.
Employment Type
Full Time
