Technical Support Guru with Italian and English
Technical Support Guru with Italian and English
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Job Description
Unleash Your Passion for Technology!
Are you enthralled by cutting-edge gadgets and software
If yes we have the perfect role for you! As we aim to scale up our service delivery centers in Sofia Varna or Burgas and were scouting for Technical Support Gurus to provide expert assistance with routers Wi-Fi configurations smart control ecosystems and device integration.
Your Mission:
Deliver exceptional customer service and technical support via phone and email.
Address customer inquiries related to accounts products and orders with expertise.
Use our advanced toolkit to diagnose and solve technical challenges.
Maintain a balance of professionalism and warmth in every customer interaction.
Adhere to our esteemed clients guidelines and our organizational policies.
Efficiently direct inquiries to the relevant teams for thorough resolution.
Qualifications :
Your Arsenal:
Mastery of Italian (written and spoken) with strong command over English.
Proficient in computer navigation and adept at multitasking.
Familiarity with internet router specs connectivity issues and troubleshooting.
Skilled in simplifying complex tech issues for a non-tech audience.
In-depth understanding of consumer electronics and troubleshooting techniques.
Exceptional communication skills coupled with flexibility in work hours.
Additional Information :
Whats in It for You:
A competitive remuneration package that rewards your expertise.
Work in a contemporary office setting in Sofia Varna or Burgas hearts.
Performance-based incentives to keep you motivated.
Access to premium training to bolster your skills.
For those relocating a generous package awaits to ease your transition to Sofia.
A comprehensive benefits package including additional health and life insurance food and gift vouchers and a transport allowance.
Employee recognition programs to celebrate your achievements.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
