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The North America Product Client Strategy and Solutions organization is responsible for bringing best in class payment solutions to market that support the business needs of Visas US client base including issuers acquirers processors merchants and technology partners. Within this organization the Director Product - Client Strategy and Solutions will be a key member of the team responsible for all client-facing activities with Visas Enabler Merchant and Fintech client segments. The scope of the team spans across all Visa products core and value-added services. Responsibilities of the team include:
Socializing and evangelizing Visas product strategy roadmap and benefits to clients within the Enabler Merchant Fintech client segments.
Understanding client business needs and priorities defining client solution business requirements and working with both regional and global product development teams to shape and prioritize product roadmap
Close collaboration with internal stakeholders and client stakeholders to maintain an ongoing understanding of client challenges opportunities and needs across their payments operations.
Educate and empower the broader sales organization on Visa products and strategy. Collaborate cross-functionally to bring one unified Visa Product voice to account executives and clients.
Deliver regular thought leadership on payment product topics to internal sales partners and external clients
Utilize the voice of the client to inform and influence the Visa product roadmap
Client solutions is measured by the success of product or initiative adoption by Visas clients and the net impact to Visas payment volume and OKRs. The Director Product - Client Strategy & Solutions will oversee special projects across multiple clients and serve as the main contact for specific clients regarding key Visa Product matters. This position is based out of San Francisco CA and reports into the Senior Director Head of Client Strategy and Solutions Enablers Merchants and Fintechs.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications:
10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred Qualifications:
12 or more years of work experience with a Bachelors Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
BA/BS in business computer science or a related field
Excellent executive level communication story-telling and presentation skills to both internal and external audiences
Superior analytical and problem-solving skills as well as demonstrated quantitative rigor
Strong business acumen and understanding of commerce business KPIs
Solid understanding of current and emerging technologies in the payments industry
Ability to build successful client relationships with C-level client executives
Ability to articulate a business benefit to an executive-level business stakeholder with the ability to also explain details to functional and technical SMEs
Effective in public speaking engagements
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 10 - 25% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 178400.00 to 258750.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Full-time
Full-time