Outlet Manager
Outlet Manager
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Job Description
We are seeking a dynamic and experienced Outlet Manager to join our team. As an Outlet Manager you will be responsible for overseeing the day-to-day operations of our food and beverage outlet ensuring exceptional customer service and driving financial performance.
- Manage and optimize inventory levels and stock control to minimize waste and maximize resources
- Develop and implement strategies to increase revenue and profitability of the outlet
- Prepare and analyze financial reports taking corrective actions as necessary
- Oversee staffing levels to meet operational demands and special events efficiently
- Ensure high standards of food quality presentation and customer service
- Conduct regular team briefings and training sessions to enhance product knowledge and service skills
- Maintain and update guest history records to facilitate personalized service for repeat customers
- Ensure compliance with food safety and hygiene standards
- Manage the outlets budget controlling costs without compromising quality
- Collaborate with other departments to support overall business objectives
- Resolve customer complaints promptly and professionally
- Implement and monitor promotional activities to drive sales and customer engagement
- Stay informed about local food and beverage trends in Bangalore and incorporate them into the outlets offerings
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or related field
- Minimum of 2 years of experience as an Outlet Manager or 5 years of progressive experience in food and beverage management
- Strong financial acumen with experience in budgeting and financial reporting
- Excellent customer service skills with a focus on creating memorable guest experiences
- Proficiency in inventory management and point-of-sale systems
- In-depth knowledge of food and beverage trends quality standards and health regulations
- Ability to work flexible hours including evenings weekends and holidays
- Excellent communication and interpersonal skills
- Fluency in English; knowledge of Tamil or other local languages is a plus
- Strong problem-solving skills and ability to make quick informed decisions
- Familiarity with Indian cuisine and cultural preferences
- Demonstrated ability to lead and motivate a team in a fast-paced environment
- Strong organizational skills and attention to detail
Additional Information :
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.
When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
