Communications Operations Specialist

As a Communications Operations Specialist you will drive the cross-functional coordination of key initiatives with a substantial focus on WGUs conferences and event engagements. You will work closely with WGUs Social Media Owned Media and Earned Media teamsas well as other internal stakeholdersto support the planning and execution of conference engagements rollout of new initiatives and high-profile announcements and communications campaigns designed to elevate WGUs brand and mission.

What You Will Do:

• Plan logistical support for the Conferences & Events team including a hands-on approach to managing technical design and logistical aspects of conferences and events.

• Support the universitys executives with high-profile speaking opportunities at national conferences by researching and identifying opportunities building relationships with conference organizers and working with support staff to prioritize and pursue speaking engagements.

• Support leadership in coordinating stakeholder responsibilities on major university-wide initiatives such as events expansion high-profile award entries etc.

• Responsible for managing the communications team operating processes such as the announcement review committee the communications team calendar and executive look ahead ensuring that projects with multiple stakeholders and multi-team engagement proceed smoothly.

• Assist with the creation of the WGU annual report.

• Research develop and expand networks and relationships to support the Universitys vision.

• Support cross-functional collaboration by coordinating daily operations and assisting in the development and execution of long-term action plans and goals.

• Manage the completion of follow-up items and deliverables as assigned by senior leadership.

• Lead by example and models Leadership Principles in all actions; ensures a positive respectful team environment fostering collaboration and development.

• Push the boundaries for creativity and innovation that will propel learning unlearning and develop innovative solutions consistently.

• Operationalize strategies principles and standards to guide organizational business architecture efforts.

Knowledge Skills and Abilities Youll Need:

• Ability to work with confidential information and apply maturity and discretion in daily activities.

• A bias for action and the ability to work strategically and collaboratively across departments.

• Well organized with great attention to detail and follow-through.

• Strong written and verbal communication skills ability to articulate complex concepts and ideas effectively with minimal guidance

• Proficient in Microsoft Office Suite.

• Ability to evaluate data synthesize results and identify trends and patterns.

• Demonstrates strong time management skills and the ability to adjust work hours during peak seasons or critical business periods to meet project deadlines and business priorities.

• Excellent prioritization skills and the ability to meet multiple deadline-driven assignments.

• Ability to exercise sound judgment and make decisions quickly.

• Excellent problem-solving capabilities and can develop new ideas to enhance partnership results.

• Future-oriented and assesses what will help/hinder achieving goals; focuses on what is important.

• Capacity to negotiate and influence skillfully and professionally while maintaining positive relationships.

What is Required:

• Bachelors degree in marketing communications project management or related field.

Experience

• 2 years of professional experience in marketing communications project management or other related field.

• Event management experience

Travel

• Up to 20% travel

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