VP, Merchandising

Job Summary:

The Vice President of Merchandising will lead the development and execution of iHerbs merchandising and purchasing strategy to drive revenue growth optimize product assortments and strengthen supplier partnerships. Reporting directly to the SVP of Merchandising this executive role holds P&L responsibility and plays a pivotal part in shaping the companys strategic direction.

This leader will manage a high-performing merchandising team and collaborate cross-functionally with marketing operations inventory management legal finance and other key stakeholders to deliver on business goals. Success in this role requires a balance of visionary thinking and operational excellence with a strong focus on data-driven decision-making supplier negotiations and category performance management.

Job Expectations:

• Define and implement merchandising strategies that enhance assortment optimization drive category growth and maximize margin performance across all product lines
• Establish and monitor measurable KPIs related to pricing promotions product lifecycle management and margin performancefostering a culture of continuous improvement
• Develop and lead data-driven vendor negotiation strategies focusing on high-volume strategic brands to achieve cost efficiencies long-term value and strong supplier partnerships
• Collaborate with Marketing to align on brand-building initiatives supplier co-op programs and market-specific promotional campaigns
• Oversee the creation and execution of innovative customer-centric product and brand strategies that align with growth and profitability targets
• Provide strategic insights through advanced analytics including product and vendor performance promotional ROI and category trend analysis to inform and optimize merchandising decisions
• Guide cross-functional efforts in partnership with BI Supply Chain Planning and Operations to improve inventory flow reduce costs and enhance supply chain resilience
• Develop frameworks for vendor communications that reinforce transparency accountability and partnership excellence
• Serve as a key voice in executive planning contributing to company-wide growth strategies annual budgeting talent planning and margin improvement initiatives
• Facilitate regular performance reviews and business updates with senior leadership to assess progress against revenue and profitability goals.

Knowledge Skills and Abilities:

Required:

• Revenue-focused experience in ecommerce industry
• Demonstrated ability to negotiate against tight deadlines with valued partners
• Experience leading KPIs and metrics
• High-energy and highly persuasive presentation skills delivering to small and large audiences
• International market experience ( MENA APAC EU)
• Executive-level communication and negotiation skills
• Strong Operational Merchant and Vendor management experience
• Strong project management skills with the ability to identify and implement process improvements system overhauls and solutions to improve efficiency and effectiveness
• Collaborative approach to managing relationships and the ability to work effectively with cross functional teams to meet goals and drive growth impact and organizational performance
• Fluency in common ecommerce CRM and web analytics tools
• Ability to thrive in a high-growth entrepreneurial and fast-paced environment (1800 brands)
• Ability to move quickly and efficiently from one objective to another
• Data analysis and pricing strategy background
• Excellent organizational and problem-solving skills
• Ability to handle multiple tasks with awareness of deadlines in a fast-paced business environment
• Ability to analyze existing processes and implement changes to drive efficiencies
• Strong negotiation skills influencing abilities and relationship management

Equipment Knowledge:

• Experience with Microsoft Office Suite (Word Excel PowerPoint)
• Experience with Google Business Suite (Gmail Drive Docs Sheets Forms) preferred

Experience Requirements:

• Generally requires a minimum of 10 years experience of strategic Merchandising with Buying Planning experience.
• Demonstrated experience in e-commerce preferably within a strategic setting in a high-growth fluid organization.

Education Requirements:

Bachelors Degree in Business or Supply Chain related field preferred or a combination of education and equivalent work experience.

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Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party (Agency) candidates. If you are an Agency please send any requests to be considered as a supplier in our Vendor Management System to . Do not contact iHerb employees directly. If requested to work on a role any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earths best-curated selection of health and wellness products at the best possible value delivered with the most convenient experience.

Were the worlds largest eCommerce platform dedicated to vitamins minerals and supplements and other health and wellness products. For more than 25 years weve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items we ship over 50000 products from over 1800 brands direct to our customers in 180 countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer Empower Our People Be Entrepreneurial & Pivot Quickly
Embrace Diversity & Inclusion Strive for Simplicity

iHerb Benefits
At iHerb we are dedicated to offering programs designed to help our employees and their families stay healthy live well and plan for their financial future. Built on a strong foundation our programs provide options and upgrades with flexibility protection and security in mind. For the comprehensive benefitslist visit our international team members you may be eligible forbenefitsdepending on the country where you are Acquisition Partner/local HR representative will go over thebenefitsyou are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.