Customer Service Representative
Customer Service Representative
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Job Description
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Answer inbound calls promptly and professionally.
- Assist tenants with maintenance requests lease questions rent payment inquiries and general concerns.
- Provide information to prospective tenants and having a sales mentality
- Follow up on unresolved issues to ensure customer satisfaction.
- Handle emergency calls and escalate urgent matters according to established protocols.
- Maintain a polite empathetic and professional demeanor at all times.
- High school diploma or equivalent; associate or bachelors degree is a plus.
- 1 years of customer service experience; experience in property management or real estate is a bonus.
- Excellent verbal communication and listening skills.
- Ability to multitask and remain calm under pressure.
- Familiarity with property management software AppFoliois a plus.
- Proficient in Microsoft Office and general computer skills.
Real Property Management is the leading property management franchise system with over 300 offices in North America managing tens of thousands residential homes. If you are self-motivated reliable resourceful and customer-focused consider joining will be part of a team that shares their expertise and makes each other better all while earning a competitive wage.
Notice
Property Management Business SolutionsLLC is the franchisor of the Real Property Management franchised system. Each Real Property Management franchised location is independently-owned and operated. Employment opportunities throughout the franchised network are listed as a service so they can be conveniently found by interested parties at one central location for brand management purposes only. The employer for each position listed is the independent franchise owner who posted the position on this website.
*Acknowledgement
I acknowledge that each independent Real Property Management franchise office hires and determines the terms and conditions of employment for its own employees. Any employment benefits compensation and employment practices vary by location. Neither Property Management Business Solutions LLC (Franchisor) nor its affiliates have the power to: (1) hire fire or modify the employment condition of franchisees employees; (2) supervise and control franchisees employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept review or maintain franchisee employment records. Property Management Business Solutions LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and (iii) any of the employees of the independent franchisees.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
