Sales Development Representative
Sales Development Representative
Posted on :
06-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-06-2025
Job Description
The Company
Simply put SpryPoint provides Smart Solutions for Smart Utilities.
In February of 2023 SpryPoint received a strategic investment from Norwest a leading venture and growth equity investment firm. With this investment SpryPoint will build on its significant business momentum over the past three years expanding its team and positioning the company to continue increasing market share of its mission-critical cloud-native solutions for smart utilities.
Position Overview
Were looking for a Sales Development Representative to join our growing team. In this role youll be the first point of contact for potential clients sparking interest starting conversations and helping prospects understand how our technology can solve real challenges. Youll report to our Senior Marketing Manager and collaborate with sales teams to drive interest generate meetings and build pipelines. This role requires you to work from the office 3 days a week.
Responsibilities
- Research and identify prospect and whitespace opportunities (municipalities cooperatives investor-owned utilities).
- Use industry database tools to identify lists of decision-makers (e.g. operations managers IT directors).
- Understand utility industry trends (e.g. smart metering meter to cash customer service requirements)) to qualify high-potential leads.
- Conduct outbound outreach via email phone LinkedIn and occasionally trade event follow-up.
- Personalize messaging to highlight how SpryPoint solutions address utility-specific pains related to the expect more concept as it showcases legacy system inefficiencies operational efficiency gains client/customer visibility and on-demand/self-servicing for clients regulatory compliance.
- Book qualification and discovery meetings with prospects
- Coordinate intro meetings between the client and Account Executives.
- Utilize a BANT (Budget Authority Need Timeline) framework to qualify prospects.
- Identify challenges in utility operations customer service and billing where SpryPoint can offer measurable ROI.
- Log detailed notes and discovery information into Salesforce as appropriate.
- Maintain and organize daily activities in Salesforce or HubSpot as appropriate.
- Track and report on KPIs including call volume email open rates meetings booked and lead-to-opportunity conversion rates.
- Collaborate with marketing and sales to refine lead nurturing campaigns and feedback on messaging effectiveness.
- Work closely with marketing and sales for content and campaign alignment.
- Partner with Account Executives to hand off sales qualified leads (SQL) and share contextual insights.
- Provide customer feedback to product and client success teams to refine value propositions and feature insights.
- Stay up-to-date on utility industry regulations (state and federal as appropriate by utility and informed by Business Development Product and Sales) and digital transformation trends.
- Develop a competitive landscape understanding and differentiation story for each competitor and product segment (e.g. SpryCIS SpryEngage SpryMobile SpryWallet etc.) supporting a compelling reason for a follow-up conversation with SpryPoint Account Executives.
- Maintain a strong understanding of SpryPoint solutions value statements client success stories and referencable insights and metrics feature sets by product.
- Remain informed of our alliance and partner relationships and how they interact with our direct and channel sales efforts.
Outreach & Engagement
Qualification & Discovery
Pipeline Management & Reporting
Collaboration with Cross-functional Teams
Industry & Product Knowledge
Qualifications and Competencies
- 2 years of experience in enterprise SaaS sales development customer service or any role where youre working directly with clients.
- Experience in the utility or payments industry is a plus!
- Experience with Salesforce Hubspot or other CRM tools.
- Youre a strong communicator and enjoy initiating conversations.
- Youre curious by nature and love learning about new industries tools and client and prospect pain points.
- Youre self-motivated organized and can manage your day without a lot of hand-holding.
- You like testing new outreach approaches and sharing whats working with the team.
- Youre a relationship-builder at heart and know how to make prospects feel heard and understood.
- You enjoy working with different teams and collaborating to hit shared goals.
- Youre comfortable doing a bit of research to tailor your messaging and make outreach feel personal.
- Willingness to travel for team events or industry conferences if needed.
Our Hiring Process!
We know that looking for a new role can be both exciting and time-consuming and we truly appreciate your effort. Heres a peek into our hiring process for this position so you know exactly what to expect:
Stage 1: 30-minute Recruiter Interview
Well dive into your professional background and experience share more about SpryPoint and the role and answer any burning questions you might have.
Stage 2: 45-minute Hiring Manager Interviewwith Tiffany Miller Sr. Marketing Manager
In this interview youll have the opportunity to discuss your experience and insights with Tiffany. Shell be eager to learn more about how your background aligns with the Sales Development Representative role.
Stage 3:Case Study Presentation Prep & 1-hour Interview
In this stage youll prepare a presentation on your approach to sales development covering how you manage your time track prospects and stay on top of follow-ups. Youll present this to key team members during the first 15 minutes. Afterward well dive into your background and experience giving you the opportunity to highlight your collaborative skills and how you fit with our teamwork-driven culture.
Stage4: 30-minute Refresher with Tiffany (optional)
We know you might have some questions for Tiffany or want to revisit a few topics from your previous conversation. This stage is optional but Tiffany is excited to help and answer any questions that have come up since you last spoke!
Stage 5: References/Offer
Well check your references to confirm all the great things weve learned about you. If all goes well well be thrilled to extend an offer and welcome you to the team!
Why SpryPoint
Autonomous working environment with flexible working hours
Competitive compensation package
Macbook $500 towards your home office setup
Health dental vision and life insurance
Generous PTO day Summer Fridays and flexible sick days
RRSP (Canada) and 401k (US) matching program
Professional development courses $2500 annual tuition assistance and a book bounty program
Annual company events (SpryPalooza!) and team offsites
SpryPoint is an equal-opportunity employer. We do not discriminate and encourage applications from everyone regardless of race religion colour national origin ancestry sex sexual orientation gender identity age physical or mental disability medical condition genetic characteristics veteran or marital status pregnancy or any other classification protected by applicable local state or federal laws.
If you need any accommodations or adjustments throughout the interview process and beyond please let us know and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.
Please note that to maintain our SOC 2 compliance we ask all candidates to complete background check and identity verification as a final step in our interview process.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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