Global Workplace Partner

About Us

Were UserTesting a leader in human insights. We believe the path to human understanding and great experiences starts with a shared perspectiveseeing and hearing how someone interacts with the world around them. At UserTesting youll help organizations discover the human side of businesstransforming how they collaborate innovate and bring new ideas to market.

With more than 3400 customers across 50 countriesincluding 75 of the Fortune 100UserTesting empowers businesses to connect with their audiences in ways that are naturally and intentionally human. If youre ready to help build the engine for human understanding wed love to meet you.

The Opportunity

Were looking for a Global Workplace Partner to lead the operational strategy and execution of our office environments around the world. Youll be responsible for driving global standards in compliance safety and experienceensuring our workplaces are engaging efficient and aligned with the needs of our teams.

In this role youll directly manage critical workplace programs partner with cross-functional teams and lead our network of Site Coordinators to create a consistent and world-class workplace experience across the globe. Youll report into the Head of People Operations.

The Team

Our People Team spans across the U.S. Canada UK Spain and France and includes functions like People Business Partners People Ops IDEB Employee Experience L&D Workplace and Culture and Talent Acquisition. Were a collaborative people-first group committed to creating a great experience for every employeewherever theyre based.

What Youll Be Doing

Operational Leadership

• Own our global office strategyspace planning openings/closures and utilization

• Manage workspace provider relationships (e.g. WeWork strategy)

• Develop and manage global workplace operations and experience standards

• Maintain open feedback channels for employee workplace concerns

Compliance and Safety

• Lead global emergency preparedness evacuation plans and response protocols

• Ensure workplace compliance and maintain updated safety documentation

• Manage visitor access and security consistency across office locations

• Coordinate fire warden and first aider training programs

• Oversee ergonomic assessments and accommodations

Site Coordination

• Own global workplace task execution across all office locations

• Partner with Site Coordinators to maintain operational consistency

• Assess site-level staffing needs and support models

• Collaborate across HR Legal People Experience EAs and more to align efforts

• Support the transition of responsibilities to appropriate teams where needed

What Were Looking For

• Extensive experience in workplace operations facilities or office services within a global multi-site environment

• Proven success managing vendors and compliance across geographies

• Strong project management and organizational skills

• Strategic mindset with a hands-on approach to execution

• Ability to build strong cross-functional relationships and influence stakeholders

• Comfort working in fast-paced high-growth settings
  

Dont meet every single requirement but excited about the role

We encourage you to apply! Research shows some groups are less likely to apply unless they meet every requirementbut you might be just the right person for this or other roles. We believe diverse perspectives foster the innovation we need to thrive and were committed to building a team that reflects a variety of backgrounds experiences and skills.

Application Process

Meet with a Recruiter

Meet the Hiring Manager

Skill & Stakeholder Interviews

Offer Stage

Accommodations

At UserTesting were committed to creating inclusive and accessible experiences for all candidates. If you need accommodations or have specific requests during the interview process please contact us at: . If youd prefer to speak to someone directly just let us know.

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women minorities individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds experiences abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance as applicable.