Avp - Authentication Services Analyst

Do you want your voice heard and your actions to count

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG) one of the worlds leading financial groups. Across the globe were 120000 colleagues striving to make a difference for every client organization and community we serve. We stand for our values building long-term relationships serving society and fostering shared and sustainable growth for a better world.

With a vision to be the worlds most trusted financial group its part of our culture to put people first listen to new and diverse ideas and collaborate toward greater innovation speed and agility. This means investing in talent technologies and tools that empower you to own your career.

Join MUFG where being inspired is expected and making a meaningful impact is rewarded.

Overview of the Department/Section:

MUFG (Mitsubishi UFJ Financial Group) is one of the worlds leading financial groups. Headquartered in Tokyo and with approximately 350 years of history MUFG is a global network with around 2300 offices in over 50 countries including the Americas Europe the Middle East and Africa Asia and Oceania and East Asia.. The group has over 150000 employees offering services including commercial banking trust banking securities credit cards consumer finance asset management and leasing.

As one of the top financial groups globally with a vison to be the worlds most trusted we want to attract nurture and retain the most talented individuals in the market. The size and range of MUFGs global business creates opportunities for our employees to stretch themselves and reap the rewards whilst our common values to behave with integrity and responsibility and to build a culture which is fair transparent and honest underpin everything that we aim to be the financial partner of choice for our clients whatever their requirements building long-term relationships serving society and fostering shared and sustainable growth for a better world.

MUFGs shares trade on the Tokyo Nagoya and New York (NYSE: MTU) stock exchanges. The groups operating companies include but are not limited to Bank of Tokyo-Mitsubishi UFJ Mitsubishi UFJ Trust and Banking (Japans leading trust bank) Mitsubishi UFJ Securities Holdings (one of Japans largest securities firms) and MUFG Americas Holdings.

The Authentication Services team sit within our IT Risk and Control department which is responsible for implementing and managing all technology related controls over IT and information risk and business continuity supports the provision of disaster recovery solutions performs risk assessments and manages business recovery plans and the business recovery facility. Information Secuity is also the responsibility of this function.

Main Purpose of the Role:

An exciting opportunity is available to join this group for an Identity Management Specialist who will report to the team lead and provide the technical capability to support the creation of a strategic direction for the Identity Management domain and associated tool set together with supporting and maintaining overall service health and vendor management.

Currently concentrated primarily around MS Active Directory and focussed on all aspects of this technology the Authentication Services team handle day to day management of the AD platform on premise and Azure AD; the technical documentation; maintenance of platform standards through to the planning of technical direction and strategy.

The Identity Management role will sit within this highly productive team and the successful candidate will be expected to familiarise themselves with the processes and procedures of the Bank quickly to be able to support and oversee the day to day platform management and the coaching / mentoring on best practice of operating the identity process. Candidates will be expected to articulate complex technical instruction in plain English to earn the support of senior management stakeholders and those technically less experienced. The role requires an excellent team player; a self-starter with a motivation and desire to seek out & deliver improvements and a drive to document and promote future platform opportunities for approval and funding.

Candidates applying for this role must be able to demonstrate in-depth knowledge of Identity Management Microsoft Active Directory on premise and cloud based Azure Active Directory through either a Microsoft Systems Engineer qualification or at least 5 years experience working in this speciality.

Candidates must also be able to demonstrate examples of real-world experiences using their skills allied with a good knowledge of current and future trends within tech around Cyber Security Identity Management and related authentication methodologies

Key Responsibilities:

• Main escalation point for SME 3rd line BAU incidents and tasks for in-depth trouble-shooting and analysis.
• Assist and advise Team Lead on technical direction for Identity Management especially through technical workshops and 1:1 coaching sessions to ensure alignment to business strategy.
• Creation and maintenance of technical guides to convey fact simply and effectively to both peers and those less experienced.
• Daily management and maintenance of the Identity Management platform ensuring service availability; health and performance monitoring & alerting and the maintenance of operational & technical documentation.
• Balance technical fact / opinion against business risk / delivered service to provide well thought through guidance to support technical staff with incident; problem investigation and project decisions.
• Initiate investigation and proactive improvements for standard operating processes and procedures utilising the current owned / licensed tools available to evidence and escalate issues to the management team. Candidate should be comfortable in communicating with all levels of the management hierarchy.
• Produce and interpret service performance and security data to provide analysis for investigations; baseline performance and trend reports for management to highlight areas of focus / improvement and on-going change.
• Play a leading role in educating other tech functions in authentication technology and ensure Service Delivery and customer satisfaction is at the heart of the team. Encourage teamwork and co-operation at all times.
• Push use of Automation and scripting functionality to simplify and improve al aspects of Authentication tasks and monitoring
• Work with the problem management function under the ITIL framework to investigate potential root causes.

Skills and Experience:

Functional/Technical Skills and Knowledge requirements

Essential:

• Microsoft Active Directory and Windows Server
• Azure Active Directory
• Abiltiy to create/Edit/troubleshoot Powershell Scripts

Preferred:

• Quest AD management tools (for example Quest Change Auditor Quest Recovery Manager)
• ADFS
• Certificate Services
• Privileged Access Management
• Single Sign On configuration methods and protocols
• Varonis DatAdvantage or other file auditing tools
• Cloud based resources (Infrastructure as Code SaaS Azure fundamentals etc)

MUFG operate a hybrid working model with 3 days per week in the office.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued respected and their opinions count. We support the principles of equality diversity and inclusion in recruitment and employment and oppose all forms of discrimination on the grounds of age sex gender sexual orientation disability pregnancy and maternity race gender reassignment religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.