Presales Engineer
Presales Engineer
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Job Description
Our client is a leading provider of innovative legal technology solutions that transform how law firms and in-house legal teams work. With a focus on exceptional client service and cutting-edge technology our client empowers legal professionals to achieve more faster.
Role Overview:
As a Presales Engineer you will be instrumental in connecting sophisticated legal technology with clients needs. Youll collaborate with sales product and engineering teams to understand client requirements deliver compelling demonstrations and ensure a smooth onboarding experience.
Key Responsibilities:
Solution Design & Presentation
Understand client challenges and identify tailored solutions that showcase the value of our clients products.
Deliver engaging product demonstrations and presentations that clearly communicate the value proposition.
Technical Expertise & Support
Act as a subject matter expert addressing technical questions and guiding clients through the evaluation process.
Leverage your understanding of document management systems (e.g. iManage) and case management systems (e.g. Actionstep) to design robust client-focused solutions.
Collaborate with product and engineering teams to stay up-to-date on new features and improvements.
Client Engagement
Build strong relationships with prospective clients and understand their technical and operational environments.
Participate in discovery sessions workshops and proof-of-concept engagements to validate solutions and ensure alignment with client expectations.
Collaboration
Work closely with the sales team to develop proposals that address client needs and deliver maximum value.
Provide feedback to product and engineering teams to inform future development based on client insights.
Key Qualifications:
Bachelors degree in Computer Science Engineering Business or a related field (or equivalent experience).
3 years of experience in presales solutions engineering or technical consulting (ideally in SaaS or legal technology).
Familiarity with document management systems like iManage and case management systems like Actionstep.
Excellent communication presentation and interpersonal skills.
Ability to translate technical concepts into clear business value.
Strong problem-solving skills and a proactive client-focused approach.
Nice to have: experience with document automation tools and workflows.
Employment Type
Full Time
