German Speaker Customer Support Agents -
German Speaker Customer Support Agents -
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Job Description
Are you ready to take the leap and move to the beautiful sunny island Crete in Greece Explore the great island in your freetime and boost your CV with a job for a big company that provides customer service for big companies
Enjoy the weather amazing food beautiful beaches and a low tax rate!
*YOU NEED A EUROPEAN PASSPORT TO APPLY*
The job:
You will be representing them as a company and providing professional technical support with whatever inquiries they have - everything from specific models purchases errors etc. Therefore it is important that you are a problem-solving individual with a positive attitude. You will receive the necessary training before you start handling customers but it is an advantage to have an interest in cars beforehand!
Your daily work will include tasks like these:
- Provide the highest level of support to our customers via phone and email on a range of issues
- Give accurate valid and complete information by using the proper procedures
- Build a meaningful relationship answering customers questions in a courteous friendly and professional manner
- Meet and exceed our customer service quality goals compliance regulations and productivity targets
- Create a great customer experience that people value and we are proud of
- Be responsible for following the direction of the management and providing feedback
Requirements
Your qualifications:
You speak German fluently and you are fluent in English (B2).
Experience in customer support is a plus but not a must.
You have a basic understanding and level of computer handling skills. Excellent multitasking skills.
You have a desire to learn and advance and be a curious investigator and problem solver.
Strong communication skills with excellent phone conversation skills attentive listening skills. You have good interpersonal relationship building skills
Benefits
We Offer:
- Fully paid relocation package
- Get 2 extra salaries per year (total of 14 salaries)
- Performance bonuses
- Development opportunities within the company (supervisor quality analyst CSR2 trainer)
- Relocation package (flight airport pickup and accomodation)
- Health insurance
- Real estate agent on our account to help you find an apartment
- Assistance in opening a Greek bank account tax paperwork
Employment Type
Full Time
