IT Support Technician
IT Support Technician
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Job Description
ARE YOU READY TO START YOUR NEXT CHAPTER WITH A LEADING BUSINESS
Brandt is experiencing exciting growth and were looking for a skilled IT Support Technician to join our in-house IT team supporting operations across Australia and New Zealand. This is a full-time permanent position based at our Head Office in Ballarat Victoria.
About the Role:
As an IT Support Technician youll play a vital role in supporting our expanding ICT infrastructure. Working closely with our team youll provide responsive high-quality technical support while helping to manage and grow our systems across both Australia and New Zealand. Youll also be responsible for ensuring all external contractor work meets required safety standards and will serve as a key point of support for our local branches.
Duties & Responsibilities:
- Install troubleshoot service and repair end-user computers (desktop laptop workstation) phones networks and other communication systems
- Respond promptly to service issues and user requests
- Provide technical support across the business both in person and remotely
- Set up accounts and configure systems for new users
- Maintain and upgrade hardware as needed
- Test and support new technology implementations
- Assist with computer and network-related purchasing decisions
- Travel to local branches when required
About you:
Youre passionate about how technology can improve business operations and communication. You thrive in a support role and enjoy making technical concepts accessible to people at all levels of the business. You bring a proactive approach and a customer service mindset to everything you do.
What were looking for:
- Minimum of 2 years experience in a similar IT support/administration role
- Strong technical knowledge of IT systems devices and networks
- Solid understanding of IT best practices including system security
- Analytical mindset with strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Whats in it for You
- A Competitive Remuneration.
- Ongoing Training & Development
- Advancement Opportunities
- Family-friendly & flexible workplace
- Employee Assistance Program
- Work with a Great Team!
About us:
Brandt is a world-leading equipment dealer powered by iconic brands and unrivalled support. With dealerships across Canada New Zealand and Australia we are a global team with one shared purpose. Its our mission to enable our customers success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward and we meet that challenge with remarkable customer service and industry-leading brand John Deere.
At Brandt we believe that outstanding people combined with our committed and passionate culture is key to our customers success.
ARE YOU READY TO START YOUR NEW CAREER WITH BRANDT APPLY NOW!
Required Experience:
IC
Employment Type
Full-Time
