Application Engineer
Application Engineer
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Job Description
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
Role Overview
We are seeking a highly skilled and motivated Full Stack Platform Application Engineer to join our Business Applications team. In this pivotal role you will lead the design and development of Razorpays next-generation internal CRM and Portfolio Advisor Dashboard platform. This platform will provide real-time visibility into account performance streamline task orchestration and empower teams with actionable AI-driven insights.
The ideal candidate brings hands-on experience in building enterprise SaaS platforms or CRM systems (e.g. Salesforce LeadSquared SAP) and has a deep understanding of multi-modal architecture workflow design API integrations and platform extensibility.
Key Responsibilities
- Design and implement a responsive modular dashboard UI using with TypeScript.
- Develop and manage secure scalable REST/GraphQL APIs using or Python (FastAPI/Flask).
- Architect and integrate workflow automation engines (Temporal Camunda n8n) for dynamic task orchestration.
- Extend and customize existing CRM features by understanding multi-entity architecture lead/account relationships and ticketing workflows.
- Lead platform integration with Razorpays internal services (CRM Risk Ticketing RevOps and Data Lake) using microservice and event-driven designs (Kafka RabbitMQ).
- Translate internal user journeys into cohesive modular features and workflows.
- Build AI-powered utilities like smart FAQ responders merchant nudges risk alerts and reporting assistants using LLMs (OpenAI Claude LangChain).
- Ensure compliance with enterprise-grade RBAC OAuth2 JWT authentication and audit trails.
Required Skills & Experience
- 48 years of full-stack development experience in SaaS CRM or enterprise platform engineering.
- Strong proficiency in with TypeScript UI component architecture and modern CSS frameworks (TailwindCSS/Chakra UI).
- Proven backend development using or Python with robust knowledge of PostgreSQL MongoDB and Redis.
- Demonstrated experience integrating or extending CRM systems (Salesforce LeadSquared SAP Zoho etc.).
- Solid understanding of workflow configuration API orchestration and debugging integration points.
- Knowledge of AI/ML interfaces prompt engineering vector DBs or lightweight model applications.
- Familiarity with event-driven architectures task queues and microservices.
- Experience working closely with product managers data scientists and operations teams to deliver internal business tools.
Tech Stack Youll Work With
- Frontend: TypeScript TailwindCSS Recharts D3
- Backend: FastAPI PostgreSQL MongoDB Redis
- Workflows & Messaging: Kafka RabbitMQ n8n Temporal Airflow
- AI Tools: OpenAI APIs Claude LangChain Pinecone FAISS
- DevOps: Docker Kubernetes (optional) GitHub Actions
- Security: OAuth2 JWT RBAC
Preferred Qualifications
- Prior hands-on experience in CRM development including schema design custom modules and metadata automation.
- Exposure to process-heavy enterprise platforms like SAP Oracle or ServiceNow.
- Experience in building internal admin tools account management platforms or advisor enablement systems.
- Knowledge of best practices in user journey orchestration modular platform design and intelligent UX patterns.
Employment Type
Full Time
