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We are looking for x3 new Rare Disease Managers to join the team here at CSL Vifor.
Reporting to the Business Unit Head Rare Nephrology the territories include: North England & Scotland London & East England Midlands & South-West
The Rare Disease Manager will use their knowledge of Rare Disease Therapy areas and the account ecosystem complexity to drive change in patients journeys diagnostic procedures therapeutic decisions speed to right treatment etc.
The RDM will lead on local account planning execution and operational rollout of the portfolio of rare disease products across their defined territory. The RDM will drive localization of strategic execution delivering patient uptake and sales by adopting a key account management philosophy with key treatment and referral centres and ensuring local reimbursement is unlocked. The RDM will be the commercial point of contact for all customers across the defined territory utilizing an omnichannel approach to manage them accordingly.
Key Responsibilities
Deliver sales budget across key accounts / centers of expertise (CoEs) tracking and managing performance according to business plan objectives and KPIs in alignment with CSL Vifor Pharmas code of conduct and the strictest ethical compliance and legal standards
Develop lead and execute the local territory plan with specific goals and targets across the territory
Develop clinical and payor advocacy for product portfolio
Close collaboration with market access functions to ensure equity of access for patients at the local level
Encourage an Insight driven culture where customer insights data dashboards and CRM tools are used to guide effective business decisions. Allowing strategic development and tactical implementation to remain relevant meaningful and commercially advantageous
Contribute towards a high-performance cross functional team environment based on alignment to a common vision and value set.
Develop and roll out key customer engagement plan and be the local orchestrator / owner of key account plans
Maintain exceptional knowledge of the customer related markets and disease states competitive products and the broader healthcare marketplace
Ensure the customer experience is exemplary where customers seek CSL Vifor out as the partner of choice for creating access to CSL Vifor medicines in those patients who would benefit
Input to co-creation of country planning initiatives & tools
Close collaboration with local field based medical team
Contributes to the improvement of patient journeys within an account eco system
Acts as the voice of the customer to the 3M team to create value-adding materials and services
Minimum Requirements
Minimum 5 years of experience in the pharmaceutical industry
Strong scientific/medical knowledge at Bachelors degree or equivalent
Has previous sales / Key Account Manager experience
Ability to engage connect and build partnerships with customer remotely.
Business/Commercial orientation/acumen
Strong customer focus: demonstrated ability of creating win-win partnerships
Strong collaboration skills & a true team player
Project Management where tangible success has been achieved
Mastery in influence mapping and using customer influence to gain credibility for projects
Proven competency in securing funding and healthcare process understanding locally for hospital administered products
Passionate about rare disease strong drive and desire for success result-orientated with proactive cross-functional collaborative approach
Strong analytical as well as organizational ability professional presence self-confidence self-driven and a positive attitude
Excellent communication skills in local/cluster language(s) and English
Preferred Requirements
Worked in a role where they have assessed and made trade-offs between accounts
Experience with optimizing products and services to benefit the appropriate patients
A role where solid understanding of local healthcare market has driven success
Closing date for Applications Monday 23rd June 2025
CSL Vifor aims to become the global leader in iron deficiency and nephrology.
The company is a partner of choice for pharmaceuticals and innovative patient-focused solutions across iron dialysis nephrology and rare conditions. CSL Vifor strives to help patients around the world with severe chronic and rare diseases lead better healthier lives. It specializes in strategic global partnering in-licensing and developing manufacturing and marketing pharmaceutical products for precision patient care.
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As a global organization with employees in 35 countries CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging at CSL.
Required Experience:
Manager
Full-Time