Senior Support EngineerJDThis position involves working with business application owners and our automation solution to fulfil application delivery automation and troubleshooting will need to package business applications and automate our application deployment processes for Windows 10/11 and VDIs on behalf of direct customersExcellent communication skillsAutomate the installation and configuration of (package) Windows applicationssecurity patches Windows feature updates drivers language packs and vulnerability fixes for physical/virtual servers and PCs in a format compatible with SCCM or other client-side application deployment systems in conjunction with our automation develop coordinate and manage application packaging applications and software updates using a scripting language like Root Cause Analysis and remediation efforts on major Windows application packaging and Windows application deployment issues and coordinate packageimprovements/fixes with customer IT departments.5 years of application packaging experience in an enterprise Information Technology department or with an IT service development experience especially with scripting and knowledge of VBScript AutoIt and/or 5 years of hands on Windows desktop Packaging and Imaging using SCCM3 year hands on Windows desktop supportSolid understanding of the Software Development Life Cycle (SDLC) Sound knowledge of automation and scripting