Director of Content
Director of Content
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
is the digital front door to the City of Philadelphia serving residents businesses and visitors with vital information and services. Were seeking a strategic and creative Director of Content to lead our team of writers and editors in delivering high-quality accessible and user-centered content across the site. This leadership role is responsible for shaping the voice of the City online and ensuring that content across is accurate consistent inclusive and aligned with the Citys digital service goals.
Key Responsibilities
Lead and manage the Content team including writers editors and content strategists.
Oversee the content lifecyclefrom planning and creation to review approval and retirement.
Partner with City departments to maintain and improve their content.
Develop and implement content standards workflows and style guidelines.
Ensure content meets plain language accessibility (WCAG 2.1 AA) and usability standards.
Use analytics user feedback and research to continuously improve content performance and relevance.
Collaborate with designers developers and product managers to deliver cohesive digital experiences.
Provide editorial oversight for major initiatives and campaigns.
Build a culture of collaboration creativity and continuous learning within the team.
Qualifications :
7 years of experience in content strategy digital content management or editorial leadership.
3 years managing or mentoring a content team.
Strong writing and editing skills with an eye for clarity tone and accuracy.
Proven ability to manage large-scale content operations and workflows.
Experience working in government nonprofit or civic tech environments is a plus.
Familiarity with content management systems (e.g. WordPress Drupal) and basic HTML.
Strong commitment to public service digital equity and inclusive design.
Additional Information :
Salary Range: $110000 - $120000
Starting salary to be determined based on experience and qualifications.
What Were Looking For
Youre a systems thinker who can zoom out to see the big picture but youre also comfortable rolling up your sleeves to solve content challenges. You believe in the power of clear inclusive communication and are excited about making government services more accessible and transparent for everyone.
All applications should include the following:
Cover Letter clarifying your interest and qualifications for the role.
Resume
We wont accept or review incomplete applications.
Work Setting: in-person (onsite)
Discover the Perks of Being a City of Philadelphia Employee:
We offer Comprehensive health coverage for employees and their eligible dependents
Our wellness program offers eligibility into the discounted medical plan
Employees receive paid vacation sick leave and holidays
Generous retirement savings options are available
Pay off your student loans faster - As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
Enjoy a Free Commute on SEPTA - Starting September 1 2023 eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether youre a full-time part-time or provisional employee you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses trains trolleys and regional rails.
Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
