Bookings Coordinator
Bookings Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What Youll Be Doing
Manage incoming client shift requests ensuring all requirements are accurately logged in our internal booking system.
Efficiently allocate available Nurses and Carers to shifts matching the right people to the right roles while balancing client needs and staff availability.
React quickly and professionally to last-minute changes maintaining a seamless service at all times.
Confirm bookings promptly and accurately with both clients and staff.
Keep clear up-to-date records of all shift allocations changes and communications.
Build and maintain strong positive relationships with clients to encourage repeat business and long-term partnerships.
Proactively engage with clients to uncover additional staffing needs and convert these into confirmed bookings.
Work closely with Recruitment Consultants to ensure a strong pipeline of candidates is available to meet client demand.
Contribute to the growth and performance of the branch by consistently achieving high booking volumes.
Be a trusted point of contact for both clients and healthcare professionals delivering outstanding customer service every step of the way.
Qualifications :
What Youll Bring
Were looking for someone who is organised driven and passionate about delivering excellent service. To thrive in this role youll need:
Essential Experience & Attributes:
Previous experience in a healthcare settingideally in roles such as Care Coordinator Rota Officer or Bookings Administrator.
Strong organisational and time-management skills with the ability to juggle multiple priorities.
Excellent communication skills both written and verbal with the confidence to influence and engage others.
A calm and focused approach under pressure in a fast-paced ever-changing environment.
A proactive solution-focused mindset and a high level of reliability and professionalism.
Confidence in speaking with clients and promoting services to help grow our business.
Desirable:
Experience in care or healthcare recruitment.
Familiarity with rota management or booking systems.
Knowledge of staffing compliance and safeguarding practices.
Additional Information :
What youll get
We offer thorough training and the opportunity to develop through self-directed learning coaching conversations e-learning modules and access to further qualifications and courses. Youll have the support to develop your career either within your branch or the wider City & County Healthcare Group. Well also empower you to feel proud of the impactful and meaningful work that you do.
Well reward you with a benefits package that includes wellbeing resources financial advice and up to 14% discount at over 40 retailers including Tesco John Lewis and many more.
We will also offer you:
- 25 Days Holiday
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay*
- Death in Service Payment*
- Occupational Sick Pay
*subject to terms and conditions and qualifying period
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
