Sr Mgr-Digitization

Digital Transformation Responsibilities:  
 Software Development: Collaborates with Business users to implement cutting-edge technology solutions. 
 Problem Solver: Implements effective solutions for business needs. 
Requirements: 
       A bachelors degree in computer science or a related field. 
       A minimum of 2 years of experience in developing 
o   Conversational AI IVR and chatbot using one or more of Amazon Connect NICE or Genesys 
o   RESTful APIs integration 
       Automate IVR and Chatbot to capture caller info and show it on agent desktops. 
       Integrate IVR and Chatbot with financial systems using APIs to enable caller self-service. 
       The candidate must be capable of independently handling technical and programming tasks 
       Excellent communication presentation/demoing capabilities and interpersonal skills with the ability to influence and collaborate with senior leaders business stakeholders and technology teams. 

Qualifications :

Graduation

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time