Corporate IT- Associate Systems Analyst

Visa Corporate IT (CIT) group has embarked on a major transformation journey. We are transforming ourselves into a true engineering organization where we put customer experience and end user support first. As part of this strategy we are consolidating several of our engineering functions into a single area focused on providing world class engineering to our end user systems. This change is geared towards rethinking how we provide engineering for the services were responsible for.

As a member of the Corporate technology Support-  Workstation Vulnerability Remediation team  the Associate Systems Engineer will be responsible for day to day operational support with timely rollout of security patches ensuring 100% compliance drive and implement automation efforts in the Windows/ Mac environment. This role will extensively support the U.S during business hours. This is a critical role that will work with cross functional teams on improving process finding automation opportunities working on exceptions with cybersecurity and other project-based requirements in addition to the operational body of work.

Essential Functions

• Create software packages utilizing Bigfix JAMF and SCCM
• Understands follows and implements best practice methodologies for monthly OS patching and vulnerability remediations of 3rd party softwares in the environment.
• Design and implement automated solution that take advantage of technology advances allow cost reduction standardization and commoditization.
• Drive innovation and collaboration with Operations partners globally to reduce redundant work and improve efficiency.
• Improve processes and support methodologies by assessing need and requirements.
• Manage triage and drive resolution of Operations escalations. Be predictive and drive reduction of those same escalations.
•  Act as the point person for Exception Management/requests
• Willing to cover and support U.S. business timings extensively sometimes over weekends for emergencies.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications :

Basic Qualifications
Bachelors degree OR 3 years of relevant work experience

Preferred Qualifications
Bachelors degree OR 3 years of relevant work experience
Excellent communication skills in English
Relevant work experience or a Bachelors Degree in Computer Science or related technical discipline is required
Strong technical proficiency in Mac OS is required
Technical hands on packaging skills ideally in multiple technology stacks like Bigfix SCCM JAMF
Team player and passionate for contributing to a culture of innovation and flawless execution.
Demonstrated ability to drive technical initiatives and identify opportunities for improving end user technology.
Solid technology background in Compute and Deploy/Release
Understanding of workstation deployment and configuration technologies. Implementing in a highly secure environment is a plus
Excellent verbal and written communication skills
Preferred Qualifications:
Experience working with a shift-based geographically distributed team is preferred
Hands on experience developing and automating solutions for Mac and/or Windows platforms
Experience using vulnerability assessment tools like Qualys Fortify Appscan or other assessment tools preferred
Expertise in PowerShell (or) other scripting languages

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time