IT Specialist
IT Specialist
Posted on :
04-06-2025
Employer Active
1 Vacancy
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Job Description
Description:
Provide technical assistance to computer system users. Provide assistance concerning the use of computer hardware and software including printing installation word processing electronic mail and operating systems.
Responsibilities:
- Provide training and support to the end user community and fellow team members on computer operations and other areas as needed.
- Maintain operating systems backups and server hardware.
- Liaise and provide assistance to other IT functional areas as needed..
- Respond to calls email and personal requests for technical support for the end user.
- Diagnoses system hardware software and operator problems.
- Recommends or performs remedial actions to correct problems based on knowledge of system operation.
Skills:
- Must possess excellent teamwork abilities; be able to consistently make intelligent decisions under pressure; possess good judgment initiative and good communication skills strong critical and analytical thinking skills and appreciation of diversity.
- Must speak English and Spanish fluently.
- Be able to maintain knowledge of standard concepts best practices and procedures within a particular field.
- Ability to communicate technical terminology to the user community in a way they can relate to and understand.
- Experience supporting Microsoft Office products and willingness to learn website content management tool for backup purposes and system management tools.
- Must know how to work with AIX IBM P Series CISCO VMWARE DBA Fortinet and/or CCNA Certification.
- Experience configuration of Microsoft and UNIX server platforms and network components including Cisco switches and router.
- Strong troubleshooting skills.
- Experience setting up PCs and server hardware.
- Bachelors degree in computer science or related.
Required Experience:
Junior IC
Employment Type
Full-Time
Key Skills
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