DELINQUENT TAX COLLECTION ASSISTANT I (SR-15) [1 vacancy]
DELINQUENT TAX COLLECTION ASSISTANT I (SR-15) [1 vacancy]
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Job Description
Position Information
Be the reason the revenue rolls in!
Join us as a Delinquent Tax Collection Assistant ITheDepartment of Budget and Fiscal ServicesTreasury Divisionis looking for a Delinquent Tax Collection Assistant Ito collect governmental and non-governmental delinquent real property taxes and other delinquent fees and charges.
Duties include but are not limited to the following:- Collecting governmental and non-governmental delinquent real property taxes and other delinquent fees and charges by applying established office procedures and/or applicable City collections foreclosure and bankruptcy laws that result in maximizing the collection of the City revenues.
- Contacting or interviewing delinquent taxpayers or their representatives to obtain sufficient information that will enable accurate assessment of the circumstances surrounding the delinquency.
- Investigating current and historical data for each delinquent account to make determinations and/or recommendation to proceed with foreclosure write-off or forward to the collection agent.
- Visiting delinquent clients from whom envelopes addressed and mailed were returned by the postal service as undeliverable or no response is received from telephone calls and/or written and demand letters to taxpayers for the purpose of locating clients or their representative to discuss their delinquencies and arrange solutions.
- Performing other related duties as required.
Apply today! If you qualify for the position your name will be eligiblefor referral to the hiring department for further consideration for the current job opening as well as future vacancies for positions with this job title.Additional Job Information
- Applications must be submitted online by June 7 2025 11:59 p.m. Hawaii Standard Time (HST) in order to be accepted.Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery please make sure you:- are subscribed to email notices;
- use a valid e-mail account;
- verify your e-mail address is entered correctly on your GovernmentJobs account;
- check your spam folders; and
- add and to your contact list.Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply. Minimum Qualification Requirements
At time of application you must be a citizen national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.
EDUCATION REQUIREMENT:
Equivalent to graduation from high school. Responsible work experience which demonstrated the ability to perform the essential functions of the job may be substituted for education.
EXPERIENCE REQUIREMENT:
Three years of public contact experience two of which shall have been in tax collection or similar activities which shall have involved the application and interpretation of laws rules regulations and procedures in collecting delinquent accounts or taxes or in determining tax liability.
Substitution:
An Associate degree in Business or Bachelors degree in Business Administration or related field will substitute for the required general experience. There is no substitution for the two years of the specialized experience in tax collection or similar activities.The education requirement must be met at the time of application. Education obtained outside of the United States must be comparable to a degree earned at a regionally-accredited college/university in the United States. In order to receive credit for the education a foreign credential evaluation (FCE) must be provided. We also reserve the right to request further information about your academic program evidence of comparability or an original transcript.Verification Requirement: In order to be given credit for your education clearly list your education credentials on your application. As part of the hiring process you may be asked to furnish documentation to verify your education to satisfy this education qualification requirement. If available please attach an electronic copy of your diploma and/or official transcript which shows the embossed seal or applicable FCE to your application.Or mail a photocopy of your documents to the following address: Department of Human Resources 650 South King Street 10th Floor Honolulu HI 96813. Copies will not be returned. Unofficial transcripts will not be accepted. All information on your documentation must be legible and complete in order to be given credit.
If you do not have your documentation to verify your education at this time please note that if selected for the job you will need to furnish verification documents in order to move forward in the hiring process.Examination Process
EDUCATION AND EXPERIENCE EVALUATION:
In addition to meeting the above minimum qualifications your application will be further evaluated. Your score will be based on the quality and quantity of your training education experience and/or other related job requirements and competencies applicable to the position. Failure to provide sufficient information may result in your application being rejected or your receiving a lower score.
EXAMINATION WEIGHT:
Education and Experience Evaluation.....................100%
Employment Type
Full-Time
