Staff Technical Writer
Staff Technical Writer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
RDQ226R477
At Databricks we are passionate about enabling data teams to solve the worlds toughest problems from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the worlds best data and AI infrastructure platform so our customers can use deep data insights to improve their business.
More about the team:
Join Databricks in a period of tremendous growth and innovation. Technical writers here play a critical role in our customer success. You will apply your considerable writing data and other technical skills to create compelling content that shows data scientists data engineers and data analysts how to use Databricks.
The role:
To succeed in this role you will have experience with data products and the ability to learn new technologies quickly. You are passionate about instructional writing with a focus on clarity. You take an information architects approach to organizing material.
The work is fast-paced but you maintain your attention to detail and advocacy for the customer. If youre excited to work with some of the industrys brightest innovators in data and AI we want to talk to you.
The impact you will have:
- Collaborate closely with engineers and product managers to develop effective customer-focused documentation.
- Collaborate closely with customer-facing technical staff (support engineers solutions architects developer relations) on best practices onboarding material and other scenario-based guidance.
- Guide the development of an information architecture that organizes content around customer use cases.
- Use data to develop insights that drive planning prioritization and improvements.
What we look for:
- 6 years of documenting sophisticated technologies for developers and software engineers or similar work experience.
- Ability to work in person in either our Bay Area or Seattle area offices.
- Enthusiastic about the investigative side of technical writing: skilled at tracking down elusive details and transforming them into clear useful information for the customer.
- Strong collaboration and communication skills.
- Expertise in technical writing tools and style: maintaining a consistent voice a clear and engaging tone and a solid grasp of grammar and usage rules.
- Experience working with data products cloud computing and SQL.
- Demonstrated understanding of information architecture concepts and how to apply them to a constantly changing website.
- Proven project management skills.
- Proficiency in Markdown-style formats with Git and GitHub.
- Experience using data and customer feedback to drive decision-making.
Required Experience:
Staff IC
Employment Type
Full-Time
