Facilities Engineering Manager
Facilities Engineering Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Global Facilities Engineering Manager
Lead a dynamic global operation with JLL! This pivotal leadership role puts you at the helm of a 24/7 multi-region command center supporting 60 international facilities across our clients portfolio.
Location Flexibility: Remote role with travel to the facilities in Pennsylvania North Carolina and Arizona.
Lead our dynamic facility engineering team while developing innovative monitoring solutions for mission-critical environments and corporate this pivotal role youll leverage your HVAC expertise and BAS knowledge to make real-time decisions on critical alarms implement forward-thinking processes and mentor three managers to deliver exceptional service. Reporting to the Engineering Director youll collaborate across departments to enhance building performance and ensure business continuity offering you the perfect blend of technical leadership and global impact in a career-defining position.
Ready to elevate your career while ensuring seamless facility operations worldwide
Here is some of your day:
Operations
- Manage team leads responsible for the day-to-day management of support center specialists who will leverage the tools and resources of the Global Support Center (GSC) to provide proactive and predictive reporting and management of assets.
- Lead the development of the command center program collaborate with the client and peer service provider management to establish policies procedures and performance criteria.
- Manage the development of reporting and metrics evaluating critical systems critical loads and overall HVAC building system performance.
- Position the operation to act as a resource and liaison to client stakeholders in reporting key facilities-related activities and escalating incidents.
- Assess gaps and drive improvements in programs and processes focusing on root cause analytics and opportunities for improvement.
- Provide operational leadership to maintain 24x7 staffing of the GSC.
- Responsible for developing maintaining improving and executing a robust training program for command center tooling incident management and Building Automation System operation as well as updates to new policies and procedures.
- Coordinate reporting requirements with internal and external customers to meet business objectives.
- Develop analytical competencies across the account team members.
- Coordinate reporting requirements with internal and external customers to meet business objectives.
- Develop analytical competencies across the account team members.
Quality Control
- Performance evaluation and customer service metrics
- Ad Hoc Training exercises to Test Teams on event response
- Organizational and leadership skills with problem-solving ability
- Process Improvement and Implementation
- Helps call agents with challenging customer service issues.
- Monitors team performance and provides tools if necessary.
- Determines call center operational strategies by evaluating team results and objectives.
- Maintains and improves call center operations by monitoring system performance and identifying and resolving problems.
Safety
- Record readings and make adjustments where necessary to ensure proper operation of the equipment
- Comply with departmental policy for the safe storage usage and disposal of hazardous materials; maintain a clean and safe workplace
- All other duties and tasks assigned.
Who we are looking for:
Required
- 5 years of facilities management experience with team leadership responsibility
- Demonstrated expertise with building automation systems (BAS) and HVAC operations
- Strong program management skills with proven ability to develop and implement processes
- Experience making real-time decisions in response to critical system alarms
- Technical engineering knowledge with emphasis on building systems and infrastructure
- People management experience including team development
- Proficiency with Microsoft Office and building management software platforms
- Track record of implementing operational improvements and standardized procedures
Preferred
- A 4-year engineering business or technology degree or related from an accredited university/college
- 5 years of experience managing a call center or technical operations group
Schedule: Monday-Friday day shift with flexibility as needed.
Pay $00 depending on experience and location with a 20% targeted bonus of the annual salary.
Estimated total compensation for this position:
140000..00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicants education experience skills abilities geographic location internal equity and alignment with market data .
Location:
Remote Charlotte NC Malvern PA Scottsdale AZIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
Manager
Employment Type
Full-Time
