Computer Support Technician III
Computer Support Technician III
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Salary Not Disclosed
1 Vacancy
Job Description
SCHOOL/DEPARTMENT:Information Technology/Systems
TYPE: Classified STATUS: Non-Exempt SALARY LEVEL:($22.94 DOE with 5 years experience Twelve (12)-month position Full Benefits Package)WORK CALENDAR:261 Days 8 Hours Per DaySTART DATE: October 2024
REPORTS TO:Director of Information Technology/Systems
DEFINITION: Under general supervision provides computer support to technology users. Installs maintains and repairs computer hardware software and network equipment for Somerton School District No. 11.
ESSENTIAL FUNCTIONS:
(Essential functions as defined under the Americans with Disabilities Act may include the following tasks knowledge skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class).
TASKS:
Installs new equipment and software and upgrades as troubleshoots and repairs computers/mobile devices hardware and software to assist network and performs preventative maintenance on computers and related peripheral cables and other equipment as needed. Configures computers mobile devices and peripheral hardware to established adjustments to specifications as needed by and installs software and hardware and configures network users to the and maintains a database of IP addresses and related electronic and diagnostic tools service manuals and an inventory of parts and up and arranges for computer related equipment for special programs and equipment to to user questions on hardware software and related related duties as assigned.
KNOWLEDGE SKILLS AND OTHER CHARACTERISTICS:
Knowledge of current technology trends and related hardware and software.
Knowledge of troubleshooting techniques and methods.
Knowledge of computer hardware and software.
Knowledge of diagnostic equipment tools and service manuals.
Knowledge of preventative maintenance techniques and methods for computers and peripheral equipment.
Skill in maintaining and troubleshooting computer and mobile devices and hardware and software.
Skill in assisting users with problem determination and resolution.
Skill in establishing and maintaining effective working relationships.
Skill in diagnosing and repairing computer and mobile devices system problems.
Skill in following oral and written instructions.
Skill in establishing and maintaining effective working relationships.
PHYSICAL REQUIREMENTS:
Work is performed in an indoor requires frequent standing walking sitting bending and lifting up to 80 be exposed to dangerous machinery equipment heights and enclosed spaces.
QUALIFICATIONS:
Associates degree or equivalent in Computer Information Systems Computer Science Cyber security or related area. Three (3) years computer and network maintenance experience possess a valid Arizona driver be required to possess or obtain Apple Service Certification. Additional certifications may also be required as specified by the District. Apple experience is preferred. Fingerprint Clearance Card (IVP) required at the time of hiring.
Required Experience:
IC
Employment Type
Full-Time
