RCO WFM PM I, Registration & Compliance
RCO WFM PM I, Registration & Compliance
Posted on :
04-06-2025
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1 Vacancy
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Job Description
At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Registration and Compliance Operations (RCO) group designs and builds the software systems risk models and operational processes that minimize risk and maximize trust in .
The Program Manager will be responsible for driving global strategy and initiatives/process improvement programs and projects. Expectation from the role is to gain a deep understanding of function and work with all critical stakeholders to drive process technology improvements and own end to end projects related to Capacity planning WFM Cost and Queue Management. This position requires leadership ability to facilitate and execute cross functional projects as well as the ability to teach those methods to other managers and team members associates in order to foster a culture of continuous improvement. Key responsibilities associated with this position include the following:
1. Program Management:
a. Demonstrate knowledge of improving processes through project management mechanisms/methods and can perform complex analysis when exposed to unstructured and structured data.
b. Design/develop/deploy (process) scalable mechanisms of global R&C functions through industry standard practices
c. Work with leadership team to drive critical business initiatives.
d. Develop implement and govern KPIs reporting for the portfolio providing visibility to the milestones and performance across all projects.
e. Drive and influence multiple stakeholders on project improvement opportunities
f. Establish and continually improve the consistency predictability and efficiency of the project delivery by providing leadership guidance and sharing best practices.
g. Manage multiple projects requiring frequent communication organization/time management and problem solving skills.
h. Demonstrate discretion and independence in coordination of project scoping and selection to align with business objectives.
I. Communicate across all levels on project and program progress.
- 2 years of program or project management experience
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Program Manager will be responsible for driving global strategy and initiatives/process improvement programs and projects. Expectation from the role is to gain a deep understanding of function and work with all critical stakeholders to drive process technology improvements and own end to end projects related to Capacity planning WFM Cost and Queue Management. This position requires leadership ability to facilitate and execute cross functional projects as well as the ability to teach those methods to other managers and team members associates in order to foster a culture of continuous improvement. Key responsibilities associated with this position include the following:
1. Program Management:
a. Demonstrate knowledge of improving processes through project management mechanisms/methods and can perform complex analysis when exposed to unstructured and structured data.
b. Design/develop/deploy (process) scalable mechanisms of global R&C functions through industry standard practices
c. Work with leadership team to drive critical business initiatives.
d. Develop implement and govern KPIs reporting for the portfolio providing visibility to the milestones and performance across all projects.
e. Drive and influence multiple stakeholders on project improvement opportunities
f. Establish and continually improve the consistency predictability and efficiency of the project delivery by providing leadership guidance and sharing best practices.
g. Manage multiple projects requiring frequent communication organization/time management and problem solving skills.
h. Demonstrate discretion and independence in coordination of project scoping and selection to align with business objectives.
I. Communicate across all levels on project and program progress.
- 2 years of program or project management experience
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
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