Associate Mako Product Specialist - Boston/Concord, MA
Associate Mako Product Specialist - Boston/Concord, MA
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$ 70400 - 98000
1 Vacancy
Job Description
Associate Mako Product Specialist
As an Associate Mako Product Specialist at Stryker you will help improve orthopedic surgeries around the world and help us achieve our mission of making healthcare better. In this role youll be responsible for helping surgeons use Strykers Mako robot our newest product used in robotic-arm assisted surgery. Acting as a helpful source for all things related to the Mako youll deliver exceptional service while prioritizing customer needs in a fast-paced high volume clinical environment. You will think critically and provide strategic solutions to enhance outcomes and drive trust in every interaction
What you will do
Train surgeons and operating room staff in the operation of the companys robotic arm applications ensuring ideal placement and precision.
Learn software for pre-operative CT scans and assist surgeons with implant planning sizing and positioning.
Shadow and support daily account coordination manage inventory instrumentation and complete total case preparation.
Document and report surgery support and educational events providing feedback to improve products documentation and methodologies.
Maintain and control locally consigned equipment instruments implant and disposables inventories.
Build foundational relationships with customers through active participation in account management and support.
Provide prompt and accurate complaint reports in compliance with quality system requirements.
On-call duties including evenings weekends and holidays as determined by territory needs to address urgent technical needs and ensure continuous customer support.
Assist in product demonstrations and lab logistics.
Solve product problems for customers promptly and efficiently.
What you need:
Required:
4-year degree or equivalent
Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software Office Suite file processing and record management).
Preferred:
1 year relevant work experience
Previous clinical experience; nursing physical therapy surgical techs athletic training personal trainers medical scribes etc.
Extracurricular Involvement (community service leadership organizations athletic teams etc.)
Additional Information
This position requires the handling of instruments that may have been contaminated by blood or other bodily fluids. In compliance with Occupational Safety and Health Administration (OSHA) regulations Stryker will provide a safe working environment for all employees.
Ability to lift push pull and carry up to 50 lbs
Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects
Must have a valid drivers license
Fluency in written and spoken English
$70400.00 - $98000.00 salary plus bonus eligible benefits. Actual minimum and maximum may vary based on pay is based on skills experience and other relevant factors.
Required Experience:
IC
Employment Type
Full-Time
