Accommodation Supervisor
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Job Description
Accommodation Supervisor
What will I be doing
As an Accommodation Supervisor you will support the Human Resources Department to ensure high standards of cleanliness maintenance and comfort in the team members accommodation. Specifically an Accommodation Supervisor will perform the following tasks to the highest standards:
- Maintain the cleanliness of the public areas hallways corridors and other areas in team members accommodation at all times.
- Check daily maintenance logbook and follow up with the maintenance team and make sure the team members are satisfied with it.
- Make sure all the facilities are operational and contact the suppliers for any repairing or replacement needed.
- Ensure that all aspects of the accommodation meet hygiene and health and safety regulations
- Coordinate with the contracting company all maintenance issues. Ensure that accommodation is clean well-maintained and attractively presented.
- Coordinate with outsources cleaning company to maintain the hygiene standards in order to provide our team members a healthy environment
- Report incidents in the accommodation and inform the Director of Human Resources
- Arrangement of the accommodation for new team members arrivals room cleanliness all items in place etc. with welcome pack items welcome letter and check-in formalities
- Ensures all comments related to TMs accommodation are responded to/acted on within established time frames.
- Maintain a safe environment keep the peace and act on any actual or potential violations of policies or law. Provide feedback to Director of HR and accommodation incidents.
- Airport pick up and drop off for the new arrivals and leavers.
- Handle and control the team members movements and shifting inside the accommodation
- Handle TMs transportation with the suppliers according to the daily schedule
- Follow-up with the purchasing on pending items related to the TMs accommodation
- Initiate all the purchasing request for all shortage of the consumable items/ maintenance items or any items need replacement
- Update all stores in the accommodation and ensure no shortage of needed items
- Prepare and maintain up to date inventory lists for all the store items in the accommodation
- Control the Security Guards and make sure that they are following the rules and regulations and make sure that the safety of the team members is ensured.
- Accommodation inspection / Spot checks as per the decided schedule for all the team members rooms to ensure the safety and hygiene and all the rules and regulations in the rooms are followed.
- Organize & coordinate team members engagement activities in the accommodation.
- Perform all duties and responsibilities in allotted period of time.
EOE/AA/Disabled/Veterans
What are we looking for
To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Previous experience in a Accommodation supervisory role
- Strong organizational and analytic skills
- An attention to details
- Strong communication skills
- A passion for delivering exceptional levels of guest service
- Proficiency preferred with computers and computer programs including Microsoft Office
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
Manager
Employment Type
Full-Time
