drjobs Technical Specialist Case Management 0329-0513

Technical Specialist Case Management 0329-0513

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1 Vacancy
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Job Location drjobs

Toronto - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

HM Note: This hybrid contract role is three 3 days per month in office. Candidates resume must include first and last name.


Description
Background Information
This requisition requests approval to procure for a Senior Specialist Technical (Technical Specialist lll) contingent resource for six 6 months. This resource will:
  • Develop correspondence marketing campaigns to support the implementation of new screening programs.
  • Update segmentation criteria for existing screening campaigns to support program enhancements and policy updates

Must haves:
  • Experience developing and maintaining paper and digital marketing campaigns and segmentation criteria
  • Experience working with CRM tools and rules engines

Responsibilities:
  • Provides subject matter expertise and hands-on engagement for all relevant systems including identifying and creating technical solutions design development and deployment for specified technology.
  • Creates segmentation models designs and builds marketing campaigns.
  • Refines and clarifies designs during campaign development and implementation. Code and unit test code provide subject matter expertise in supporting System Integration Testing and User Acceptance Testing.
  • Supports deployment in production. and nbsp;Conduct root cause analysis of production issues.

Desired Skills:
  • Experience with Oracle Business Intelligence Enterprise Edition (OBIEE) marketing segmentation and Siebel CRM strongly preferred
  • Experience in creating and documenting the technical design development and delivery of specified technology solutions including: reports interfaces conversions extensions and customizations
  • Demonstrated experience in the creation and update of technical design specifications to satisfy project requirements
  • Experience developing or customizing reports interfaces customizations workflows and procedures
  • Experience developing integrated test scenarios identifying test data executing test scenarios as part of system integration testing (COTS and custom) troubleshooting and resolving issues identified and documenting test results.
  • Proficient in analyzing and designing changes to existing segmentation campaigns
  • Complete knowledge of SDLC methodologies
  • Proficient in RDBMS (Relational Database Management System) design concepts

Required Skills:
  • Experience developing and maintaining paper and digital marketing campaigns and segmentation criteria.
  • Experience supporting deployment in production including root cause analysis of production issues.

Required Experience / Evaluation Criteria: and nbsp; and nbsp;
  1. Experience developing and maintaining paper and digital marketing campaigns and segmentation criteria.: 50 points
  2. Experience with Oracle Business Intelligence Enterprise Edition (OBIEE) marketing segmentation and Siebel CRM.: 35 points
  3. Experience supporting deployment in production including root cause analysis of production issues.: 15 points
Total Capabilities Evaluation Criteria - 100 points

Deliverables
Deliverables Include:
  • Development of marketing campaigns for new screening programs.
  • Updates to existing campaigns to align with Ontario Healths 2026 policy changes.

Knowledge Transfer Details:
  • The Candidate will ensure full knowledge transfer is provided to the Ontario Health team before end of engagement. Some of this might occur at the end of the engagement but will also be shared as information is obtained/consolidated. Key deliverables will be shared with team.
  • The Candidate must provide all related documentation as part of Knowledge transfer protocol. Documents will be reviewed by the appropriate leads and signed off by manager/director.
  • The candidate will work collaboratively with the Ontario Health team throughout the assignment and ensure key deliverables milestones and documentation are shared.
  • A walkthrough of any demos development etc. will be required before the end of the engagement.
and nbsp; and nbsp;
Must Haves: and nbsp;
  • 3 and nbsp;years experience CRM tools AND rules engines experience with 1 or more of the following: and nbsp; and nbsp; and nbsp;
  1. OBIEE/Siebel CRM and nbsp; and nbsp;
  2. Salesforce and nbsp; and nbsp;
  3. OAC/OAS (Oracle Analytics Cloud/Server) and nbsp; and nbsp;
  • 3 and nbsp;years experience and nbsp;developing and maintaining paper and digital marketing campaigns and segmentation criteria and nbsp;
and nbsp; and nbsp;
Nice to haves: and nbsp;
  • Health Care and nbsp;Industry

Employment Type

Full Time

Company Industry

About Company

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