Customer Service Admin VA
Customer Service Admin VA
Posted on :
03-06-2025
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
PHP 35000 - 35000
Vacancy
1 Vacancy
Posted on :
03-06-2025
Job Description
This is a remote position.
An amazing opportunity to work with a dynamic Australian Company as an experienced vibrant and highly motivated Admin Virtual Assistant.
Reporting to the Director and working with direction from the team you will be a self-starting highly organised and experienced Virtual Assistant.
Candidates must possess exceptional customer service skills a keen eye for detail and efficiency in data entry. Additionally understanding the significance of quality assurance in your role is essential.
Administration & Support
You will be responsible for the following:
- Serve as the central point of contact for communications to the Managing Partner
- CRM management data entry sales pipeline management
- Manage multiple calendars emails calls and meetings
- Client concierge and telephone point of service
- Collection of databases on the website
- Updating File notes
- Proposal and Document preparation from templates
- Process and prepare financial and business forms
- Encode and update matter details in the client s file management system
- Draft various legal and compliance documents using client templates
- Draft various emails and letters using client templates
- Update terms and conditions of contracts
- Other General administrative duties
- Basic bookkeeping
- Adhoc
Requirements
- Degree qualified ()
- Minimum of 2 years of experience
- Excellent communication skills both verbal and written
- Strong task and time management skills
- Excellent customer service skills
- Great attention to detail
- Proactive results-driven and efficient
- Highly organised and process-oriented
- Experience in data entry document creation and general admin within a related industry ()
- Experience in using various software including:
- Microsoft Office (Word Excel and PowerPoint)
- Zoom CRM
Work Environment & Expectations
While this is a work-from-home position it is important to note that this is a full-time role not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability just as you would in an office environment.
This role requires:
Discipline and commitment to set working hours (strict shift times not flexible)
Use of time tracking software during work hours
Active participation in team and client calls with your camera ON
Consistent availability and responsiveness throughout your shift
Treating this as a long-term full-time job not a side gig or freelance task
Payroll is processed bi-monthly.
We re looking for someone who values structure is dependable and thrives in a role that provides consistency and clarity. If you re seeking stability and a team that appreciates reliability we d love to hear from you.
Benefits
1. Monthly Salary: Php 35000
2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
3. You will be paid extra for overtime and Philippines public holidays
4. Probation: 6 months and after Probation
- 10 days annual leave credits
- 5 days of sick leave
5. HMO offered after 6-months probation
6. 13th Month Pay after 30 days
7. Laptop provided after 30 days
8. Permanent work-from-home role. You will have to use your own internet.
9. Annual Salary Review
10. Shift Times: 5:00 AM to 2:00 PM Philippine time Monday to Friday
Degree qualified (+) Minimum of 2 years of experience Excellent communication skills, both verbal and written Strong task and time management skills Excellent customer service skills Great attention to detail Proactive, results-driven, and efficient Highly organised and process-oriented Experience in data entry, document creation, and general admin within a related industry (+) Experience in using various software, including: Microsoft Office (Word, Excel, and PowerPoint) Zoom, CRM Work Environment & Expectations While this is a work-from-home position, it is important to note that this is a full-time role not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment. This role requires: Discipline and commitment to set working hours (strict shift times, not flexible) Use of time tracking software during work hours Active participation in team and client calls with your camera ON Consistent availability and responsiveness throughout your shift Treating this as a long-term, full-time job not a side gig or freelance task Payroll is processed bi-monthly. We re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you re seeking stability and a team that appreciates reliability, we d love to hear from you.
Employment Type
Full Time
Key Skills
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